Lightspeed Retail Reviews in July 2026: User Ratings, Pros & Cons

"Vend is a nice out of the box retail management system"

What do you like best about Lightspeed Retail? It's an all in one solution that manages our sales, inventory, and payment processing. What do you dislike about Lightspeed Retail?

A Consultant’s Story: See below…

PROS: A former client of mine called and asked if I wanted to help implement a new cloud-based Retail system called Lightspeed. I thought to myself that "new" and "cloud-based" meant "limited functionality" and "slow-response". Boy, was I wrong - Lightspeed is Light-Years ahead of where I thought it would be! The Business functionality is superb. It covers a wide-range of business types and has many options. It is even "expandable" when it comes to storing extra data which pertains just to ...

"A Consultant's Story:"

What do you like best about Lightspeed Retail? A former client of mine called and asked if I wanted to help implement a new cloud-based Retail system called Lightspeed. I thought to myself that "new" and "cloud-based" meant "limited functionality" and "slow-response". Boy, was I wrong - Lightspeed is Light-Years ahead of where I thought it would be!

"Best POS ever!"

What do you like best about Lightspeed Retail? Easy to use and manage, Excellent array of tools to manage the day to day tasks of a store,

"A comprehensive and user friendly POS"

What do you like best about Lightspeed Retail? The customer service and training from lightspeed is by far their best quality. Every time I need something the team members are supportive, knowledgeable and helpful. Additionally, the comprehensive reporting, including the recently added home screen allows me to keep track of sales over time. Finally, the easy to use, fully integrated eCommerce experience is superior to other software I have used at my company.

"Excellent service and support "

What do you like best about Lightspeed Retail? Excellelent customer service and support! Simple platform makes it easy to use and train new staff. Highest quality equipment at the best pricing I could find.

"Lightspeed POS"

What do you like best about Lightspeed Retail? Retail and eCommerce share one inventory. What do you dislike about Lightspeed Retail?

Great simple POS!

PROS: The software, while being feature rich, is very easy to use, and very intuitive. Will never go back to a PC based POS, cloud is the way to go. Runs very well on an iPad, which allows even more mobility, and changes the whole in-store experience. And managers at head office can view sales real time from anywhere.

"Great simple POS!"

What do you like best about Lightspeed Retail? The software, while being feature rich, is very easy to use, and very intuitive. Will never go back to a PC based POS, cloud is the way to go. Runs very well on an iPad, which allows even more mobility and changes the whole in-store experience. Managers at head office can view sales real time from anywhere.

Great POS System

PROS: There are more than enough tools and reports to get the information that you need to help your business succeed and grow! CONS: It is a little difficult to learn but they help you out with some training to get you started.