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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 211-220 out of 358

AU

Anonymous User

12/17/18

5 out of 5

"Happy with Lightspeed :)"

What do you like best about Lightspeed Retail? The support and training is great. I like how they are constantly improving the features. What do you dislike about Lightspeed Retail?

SE

Shawn Emmerson

12/05/18

5 out of 5

#1 Business purchase we have ever made.

PROS: Very easy to use. Every aspect of the business communicates easily with one another with minimal setup. Sales, inventory management, accounting access, and service are now seamless. CONS: Employee management. There is time clock access and tracking, but no scheduling.

AH

Amber H

11/26/18

4.5 out of 5

"We use Lightspeed for our future."

What do you like best about Lightspeed Retail? Easy import Dynamic pricing rules

AH

Amber H

11/26/18

4.5 out of 5

"We use Lightspeed for our future."

What do you like best about Lightspeed Retail? Easy import Dynamic pricing rules

DG

Damon G

11/17/18

5 out of 5

"CUSTOMER SERVICE"

What do you like best about Lightspeed Retail? I like best that everytime I call lightspeed to answer a question or solve a problem that i never wait long durations of time and my problems get solved quickly, expertly and im left feeling educated to know how to trouble shoot further in the future. Not one time that I have been a lightspeed customer have i been made to feel worthless or unimportant to the rep i was speaking with. This type of PARTNERSHIP from lightspeed will keep me coming ...

Read more

MM

Michael M

11/16/18

0 out of 5

"If you like contracts and paying for extras this is for you."

What do you like best about Lightspeed Retail? In the beginning when they were merchant os they listened and updated stuff. Now they don’t. What do you dislike about Lightspeed Retail?

PO

Phil O

11/15/18

5 out of 5

"value for money for our business size"

What do you like best about Lightspeed Retail? The product is easy to use and integrates well with the Xero accounting solution. The recommended hardware worked as specified and has been reliable.

BD

Bill D

11/15/18

5 out of 5

"Vend in Retail"

What do you like best about Lightspeed Retail? I like the Vend help section best. They have a genuine interest in the helping solve any problem. What do you dislike about Lightspeed Retail?

AU

Anonymous User

11/14/18

5 out of 5

"VENQ THE BEST IN POS BUSINESS"

What do you like best about Lightspeed Retail? THE REPORTING FEATURE IS EXCELLENT. YOU CAN ANALYSE YOUR BUSINESS BASED ON THE DATA WITH THOSE REPORTS. THIS POS SYSTEM IS USER FRIENDLY AND YOU CAN ADMINISTER MULTIPLE LOCATIONS FROM A CENTRALIZED LOCATION.

AU

Anonymous User

11/14/18

5 out of 5

"excellent system, great customer service "

What do you like best about Lightspeed Retail? easy to use, easy to navigate, easy to process all transactions and emailing receipts is awesome, save a lot of paper.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].