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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 191-200 out of 358

AU

Anonymous User

02/26/19

5 out of 5

"User friendly for retail"

What do you like best about Lightspeed Retail? Has a a lot of different options to run a retails store What do you dislike about Lightspeed Retail?

AU

Anonymous User

02/12/19

5 out of 5

"Lightspeed rocks!"

What do you like best about Lightspeed Retail? Lightspeed has been a fantastic tool to help us get more organized, profitable, and efficient. Our inventory is more accurate and easier to count, workload scheduling is an absolute dream, ordering is simple and intuitive.... I could go on.

CW

Chloe W

02/09/19

4.5 out of 5

"Love this prohram"

What do you like best about Lightspeed Retail? It’s super easy to use and organized very well. I love that it easily shows you all needed reports and statistics. What do you dislike about Lightspeed Retail?

AR

Anonymous Reviewer

02/04/19

5 out of 5

Wonderful!

PROS: Lightspeed offers fantastic customer service. Starting with my account executive, Jeremy, and continuing with easy to access customer support. I feel confident in knowing help is just a phone call or chat away. CONS: We sometimes have issues with the label printer alignment but it’s a quick and easy fix!

CV

Charles V

01/31/19

5 out of 5

"Great platform "

What do you like best about Lightspeed Retail? Just installed Lightspeed at the Montreal Racket Club and can’t believe how simple to use and install it is. Would definitely recommend!

JA

Jazmin A

01/30/19

5 out of 5

"Love it"

What do you like best about Lightspeed Retail? Inventory control, can be used on any device, simple What do you dislike about Lightspeed Retail?

AU

Anonymous User

01/16/19

5 out of 5

"Great Platform"

What do you like best about Lightspeed Retail? The integration with their ecomm site puts everything is one application. All the inventory is available for both in store and online, no need to manage two separate programs. Lots of reports for business analyzation and good customer service.

BH

Brandon Hanson

01/11/19

5 out of 5

Best eCom/POS system I've found!

PROS & CONS What are the best aspects of this product? Lightspeed is very in depth and detailed. There are so many functions and fields for data entry, recording, and tracking. It's in the cloud! No backups! Clean and simple, yet so powerful! Technical support is AAA+++! They're the bomb! Can't believe we tried anything else first.

BH

Brandon Hanson

01/11/19

5 out of 5

Best eCom/POS system I’ve found!

PROS: Lightspeed is very in depth and detailed. There are so many functions and fields for data entry, recording, and tracking. It's in the cloud! No backups! Clean and simple, yet so powerful! Technical support is AAA+++! They're the bomb! Can't believe we tried anything else first.

AU

Anonymous User

01/04/19

2.5 out of 5

"Light POS system - Average experience"

What do you like best about Lightspeed Retail? Lightspeed POS is very easy to set up and one can quickly get started. The out of the box, vanilla feature setup is robust enough to allow you to get started with minimum effort. The Lightspeed POS team has done a fantastic job in having some pre-defined rulesets in place to allow the end user to begin using the POS as long as industry level best practices are being used.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].