9.1
SpotScore
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
Revive your restaurant with contactless technology.
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 431-440 out of 1417
AL
Aaron Lind
11/02/23
Amazing!
Great product that is flexible and easy to use. Our account manager Damon is amazingly helpful, and dedicated to ensuring we receive the very best outcome. We have often presented him with difficult problems and workflows, and he has always been able to find the right solution, or connected us with the best resource.
CS
chachi symphony
11/01/23
Good solid company with independent…
Good solid company with independent values- we have been with them for a while and at the start it seemed a little expensive but as time has progressed- their epos system has always been easy to navigate with and their prices can be valuable as you are saving a lot of time with the end of day reports etc. If there were a few less people to deal with- i.e one point of support throughout-- they would have got 5 stars from us! pretty good overall- would recommend!
PS
Pro Supplements
11/01/23
Germain was extremely helpful
Germain was extremely helpful! He patiently walked me through resolving my issues very quickly.
RF
Rene' Ford
11/01/23
Great Customer Service
Very patient and helpful with prior knowledge of what I was explaining was my issue.
S
simo
11/01/23
amazing help with everything and always…
amazing help with everything and always on hand when you need him. couldn't of opened the bar with out him
MM
Marion McMillan
11/01/23
Adam Elder is aways willing to see…
Adam Elder is aways willing to see every issue out to completion in a timely manner and provides feedback along the journey. Great work Adam, lightspeed are lucky to have you on board
JS
Julia Serrano
11/01/23
Julia Serrano
Julia Serrano Escape N Vape Smoke Shop Ben was extremely helpful! he followed up with me on every request and every question and made this transition so much smoother. Thank you Ben!
MW
Mary Wilson
11/01/23
LS may work for a very small business…
LS may work for a very small business that only needs very basic questions answered. We are a business with 13 employees and 2 stores. LS has been one problem after another that we can't get answers to, are put on hold for hours, someone assures we'll get a call back with no call back. We regret investing so much time and money and are presently looking for an alternative with customer service people who are knowledgeable and willing to help in a timely fashion.
KC
K Charles Mogray
11/01/23
Personal Thanks for Sophie Price
My personal thanks to Sophie Price, who was our Technical Assistant/Trainer for the implementation of LightSpeed at Outdoor Supply Company Inc in Hickory NC. Ms. Price was fantastic! Extremely capable and professional. Most important, Ms. Price was able to communicate perfectly in "layman's" terms the installation/functionality of LightSpeed! She is to be commended for a job very well done! LightSpeed is fortunate to have a person with her abilities! Thank you so much! K Charles Mogray Jr, ...
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MM
Marion McMillan
11/01/23
Adam Elder is aways willing to see…
Adam Elder is aways willing to see every issue out to completion in a timely manner and provides feedback along the journey. Great work Adam, lightspeed are lucky to have you on board
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].