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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 431-440 out of 1417

AL

Aaron Lind

11/02/23

5 out of 5

Amazing!

Great product that is flexible and easy to use. Our account manager Damon is amazingly helpful, and dedicated to ensuring we receive the very best outcome. We have often presented him with difficult problems and workflows, and he has always been able to find the right solution, or connected us with the best resource.

PS

Pro Supplements

11/01/23

5 out of 5

Germain was extremely helpful

Germain was extremely helpful! He patiently walked me through resolving my issues very quickly.

RF

Rene' Ford

11/01/23

5 out of 5

Great Customer Service

Very patient and helpful with prior knowledge of what I was explaining was my issue.

S

simo

11/01/23

5 out of 5

amazing help with everything and always…

amazing help with everything and always on hand when you need him. couldn't of opened the bar with out him

JS

Julia Serrano

11/01/23

5 out of 5

Julia Serrano

Julia Serrano Escape N Vape Smoke Shop Ben was extremely helpful! he followed up with me on every request and every question and made this transition so much smoother. Thank you Ben!

MM

Marion McMillan

11/01/23

5 out of 5

Adam Elder is aways willing to see…

Adam Elder is aways willing to see every issue out to completion in a timely manner and provides feedback along the journey. Great work Adam, lightspeed are lucky to have you on board

KC

K Charles Mogray

11/01/23

5 out of 5

Personal Thanks for Sophie Price

My personal thanks to Sophie Price, who was our Technical Assistant/Trainer for the implementation of LightSpeed at Outdoor Supply Company Inc in Hickory NC. Ms. Price was fantastic! Extremely capable and professional. Most important, Ms. Price was able to communicate perfectly in "layman's" terms the installation/functionality of LightSpeed! She is to be commended for a job very well done! LightSpeed is fortunate to have a person with her abilities! Thank you so much! K Charles Mogray Jr, ...

Read more

JS

Julia Serrano

11/01/23

5 out of 5

Julia Serrano

Julia Serrano Escape N Vape Smoke Shop Ben was extremely helpful! he followed up with me on every request and every question and made this transition so much smoother. Thank you Ben!

KC

K Charles Mogray

11/01/23

5 out of 5

Personal Thanks for Sophie Price

My personal thanks to Sophie Price, who was our Technical Assistant/Trainer for the implementation of LightSpeed at Outdoor Supply Company Inc in Hickory NC. Ms. Price was fantastic! Extremely capable and professional. Most important, Ms. Price was able to communicate perfectly in "layman's" terms the installation/functionality of LightSpeed! She is to be commended for a job very well done! LightSpeed is fortunate to have a person with her abilities! Thank you so much! K Charles Mogray Jr, ...

Read more

MM

Marion McMillan

11/01/23

5 out of 5

Adam Elder is aways willing to see…

Adam Elder is aways willing to see every issue out to completion in a timely manner and provides feedback along the journey. Great work Adam, lightspeed are lucky to have you on board

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].