9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
Revive your restaurant with contactless technology.
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 181-190 out of 1417
BC
Ben Connal
12/18/23
Jean-Serge was great
Jean-Serge was punctual, efficient and very helpful with my questions. I’m confident from here on that if I need any help with any Lightspeed issues he can help.
DV
Dirk Van Gompel
12/18/23
the real power of lightspeed
great product, but at least as important as the product itself are the people behind it! I'm working with Ilse for many years now and even when I think something is impossible... she can make it work. That's the real power of lightspeed!
IP
Inzu Pâtisserie
12/18/23
Service client au top !
Date of experience: December 19, 2023
MC
Mr Charles Devlin
12/18/23
Jason Mok
Concise and clear and got through content in an efficient manner
TG
Tena Goodman
12/17/23
My experience so far
My experience so far, was made amazing by this wonderful employee named Jordan! He made me feel so at ease and understood my age and tech problems would be an issue! He has gone above and beyond to make my experience an easy one!! I trust him and Lightspeed to help with all my needs. Thank you
MG
Mexiland Geneva
12/17/23
Bon service
Date of experience: December 18, 2023
YV
Youri Vandenberghe
12/17/23
Katrien Segers guided us sublimely
Katrien Segers guided us sublimely. She first listened carefully to our needs at Les Cabanes d'Ostende. And then she suggested something that drastically improved the operation of our Honesty Shop. Thank you very much, Katrien
C
Consumer
12/17/23
HOW DO I START (JASON MOK)
How do I start, I don’t usually write reviews. I had arrived late to the meeting due to dropping my car for a service. Jason was still in the meeting, waiting, which was very gentleman of him. When it came towards the setting up, he made everything look very easy. Previously I was with Epos and I had spoken to numerous technicians which made everything so difficult. Jason made it look like a kid could set this up, that’s how good he was. He even worked through his lunch time to complete ...
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EM
Edisa Morina
12/15/23
This agent was the only one to solve my…
This agent was the only one to solve my problem after trying 2 others who disconnected with me nickson t was the ine to help me Thanks
L
Luke
12/14/23
Staff member was helpful and patient…
Staff member was helpful and patient while the issue was resolved.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].