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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 191-200 out of 1417

PS

Pat Shaw

12/14/23

5 out of 5

Marvin's The Man

Marvin was very helpful to explain the new domain migration and made is simple to understand. Thank you very much.

SN

Sarah Norton

12/14/23

5 out of 5

Great !!!!!!!

Date of experience: December 15, 2023

BP

Bar Pilar Management

12/14/23

5 out of 5

Andreas is the best!

Andreas Derks was utterly helpful, the best!

PP

Perfect Pools

12/14/23

5 out of 5

Rom was very efficient and helpful

Date of experience: December 15, 2023

BC

Ben C

12/14/23

5 out of 5

Lightspeed Support

Lightspeed Support Lightspeed is excellent throughout their array of positions and teams that you work with. From sales, to management, to marketing, everyone on their team strives to put your company in the most profitable and successful position possible. Would recommend to anyone within the Food, Retail or Golf Industry!

VM

Vapor Madness Anderson

12/14/23

5 out of 5

simon at lightspeed support is amazing

simon at lightspeed support is amazing! helped with all my questions quickly and courteously!

JL

Jay Lilge

12/14/23

5 out of 5

The Lightspeed team is very supportive

The Lighstpeed team has be very reactive to any issue we have had. The provide reference to read to assist in all aspect of the program. A very supportive team

BP

Bron P

12/14/23

5 out of 5

Had an issue with a payment closure not…

Had an issue with a payment closure not being correctly transferred to Xero. Sophia R came to my rescue and helped sort my recon out with clear explanations, background amendments and screenshots. I really appreciate it, Sophia. Many thanks!

KB

Ken B

12/14/23

5 out of 5

Nick was very pleasant and helpful

Date of experience: December 15, 2023

L

Luke

12/14/23

4 out of 5

Staff member was helpful and patient…

Staff member was helpful and patient while the issue was resolved.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].