9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
Revive your restaurant with contactless technology.
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 191-200 out of 1417
PP
Perfect Pools
12/14/23
Rom was very efficient and helpful
Date of experience: December 15, 2023
JL
Jay Lilge
12/14/23
The Lightspeed team is very supportive
The Lighstpeed team has be very reactive to any issue we have had. The provide reference to read to assist in all aspect of the program. A very supportive team
VM
Vapor Madness Anderson
12/14/23
simon at lightspeed support is amazing
simon at lightspeed support is amazing! helped with all my questions quickly and courteously!
BC
Ben C
12/14/23
Lightspeed Support
Lightspeed Support Lightspeed is excellent throughout their array of positions and teams that you work with. From sales, to management, to marketing, everyone on their team strives to put your company in the most profitable and successful position possible. Would recommend to anyone within the Food, Retail or Golf Industry!
AH
Asia Howell
12/14/23
amazing customer service
amazing customer service, solved all my problems, very patient!
SN
Sarah Norton
12/14/23
Great !!!!!!!
Date of experience: December 15, 2023
PS
Pat Shaw
12/14/23
Marvin's The Man
Marvin was very helpful to explain the new domain migration and made is simple to understand. Thank you very much.
BP
Bar Pilar Management
12/14/23
Andreas is the best!
Andreas Derks was utterly helpful, the best!
BP
Bron P
12/14/23
Had an issue with a payment closure not…
Had an issue with a payment closure not being correctly transferred to Xero. Sophia R came to my rescue and helped sort my recon out with clear explanations, background amendments and screenshots. I really appreciate it, Sophia. Many thanks!
KB
Ken B
12/14/23
Nick was very pleasant and helpful
Date of experience: December 15, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].