9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 171-180 out of 1417
D
david
12/19/23
Speedy and kind.
Date of experience: December 20, 2023
BS
Bartek Stec
12/19/23
Very helpful staff easy to work with
Very helpful staff easy to work with. Don't be scared about the system once you get using it it gets better,
DV
Dirk Van Gompel
12/18/23
the real power of lightspeed
great product, but at least as important as the product itself are the people behind it! I'm working with Ilse for many years now and even when I think something is impossible... she can make it work. That's the real power of lightspeed!
MC
Mr Charles Devlin
12/18/23
Jason Mok
Concise and clear and got through content in an efficient manner
IP
Inzu Pâtisserie
12/18/23
Service client au top !
Date of experience: December 19, 2023
KA
Kelli Aguirre
12/18/23
Nicks on was very quick to fix my…
Nicks on was very quick to fix my problem. The check itself didn’t reflect the payment, so we were unable to input the tip. He helped with both the closing and tip on the check. Making it so we could do a proper check out.
BC
Ben Connal
12/18/23
Jean-Serge was great
Jean-Serge was punctual, efficient and very helpful with my questions. I’m confident from here on that if I need any help with any Lightspeed issues he can help.
AH
Aster Herlina Prajogo
12/18/23
Marvin have done a good job
Marvin have answer my emails in a reasonable time and have solved all my problems. I really appreciate it.
NF
Nathen Furlong
12/18/23
Customer Service is always exceptional…
Customer Service is always exceptional with Vend. Big thanks to Adam for extra mile help.
TW
Terry White
12/18/23
Sammy was able to direct me to the…
Sammy was able to direct me to the correct way of retrieving a gift card in circulation
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
