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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Spotsaas Editor’s POV

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with a clear interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 161-170 out of 1417

G

girgor

12/20/23

5 out of 5

Excellent

Overall it was a very good experience! Jason was very helpful!

E

Edwin

12/20/23

5 out of 5

good service

Date of experience: December 21, 2023

M

Mc

12/20/23

5 out of 5

Easy to understand information

Easy to understand information, got everything I needed from the session.

CS

cell smash

12/20/23

5 out of 5

I bought Lightspeed product about 2…

I bought Lightspeed product about 2 months ago and entering my store products and needed help online, every time there were available to help. specially Monkia Mistry, she is very good teacher and explained us the software well.

SB

Sue Burrill

12/19/23

5 out of 5

Liju was very helpful in his efforts to…

Liju was very helpful in his efforts to resolve our issue.

AO

Adriana Ozarkiv

12/19/23

5 out of 5

Professional

Date of experience: December 20, 2023

BS

Bartek Stec

12/19/23

5 out of 5

Very helpful staff easy to work with

Very helpful staff easy to work with. Don't be scared about the system once you get using it it gets better,

D

david

12/19/23

5 out of 5

Speedy and kind.

Date of experience: December 20, 2023

RA

Robert Alvarado

12/19/23

5 out of 5

Nickson was very helpful and super…

Nickson was very helpful and super quick to help me out, really apricate the help

VV

Vincent Vanherp

12/19/23

5 out of 5

Great service!

Date of experience: December 20, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].