9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 161-170 out of 1417
CS
cell smash
12/20/23
I bought Lightspeed product about 2…
I bought Lightspeed product about 2 months ago and entering my store products and needed help online, every time there were available to help. specially Monkia Mistry, she is very good teacher and explained us the software well.
G
girgor
12/20/23
Excellent
Overall it was a very good experience! Jason was very helpful!
PN
Phong Nguyen
12/20/23
solve my problem instantly and I am…
solve my problem instantly and I am really happy with his help.
M
Mc
12/20/23
Easy to understand information
Easy to understand information, got everything I needed from the session.
M
Mike
12/19/23
Stellar Support
After working with three other support specialists Jordan stepped up and resolved an issue involving reorder points that had baffled me for days. The solution took some time on his part as it required testing through trial and error. Jordan's persistence is the sole reason the mystery was solved. He's a great asset to the Lightspeed team and I'm grateful for his exceptional effort to find the answer.
VV
Vincent Vanherp
12/19/23
Great service!
Date of experience: December 20, 2023
TV
Trouble Vision Ltd
12/19/23
Lightspeeed K series - highly recommended!
We have just switched our restaurant and bar EPOS system over to Lightspeed and the experience so far has been fantastic. From the initial contact and demo with the sales team to the onboarding process and follow up support everything has been really fast, smooth and efficient. Each department has been great and really responsive to whatever issues have been raised and we could not be happier. The system and software itself is intuitive and very easy to get to grips with so you can get up ...
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AO
Adriana Ozarkiv
12/19/23
Professional
Date of experience: December 20, 2023
SB
Sue Burrill
12/19/23
Liju was very helpful in his efforts to…
Liju was very helpful in his efforts to resolve our issue.
RA
Robert Alvarado
12/19/23
Nickson was very helpful and super…
Nickson was very helpful and super quick to help me out, really apricate the help
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
