9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
Revive your restaurant with contactless technology.
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 131-140 out of 1417
BL
Barbara Lauberth
01/02/24
AMAZING
AMAZING! Answered all my questions with grace and kindness! Thank you! Was wonderful and helpful to work with.
CJ
Colton Jackson
01/01/24
Mac Burbidge - Implementation
Mac was helpful in all aspects of the implementation process. The transfer process from our prior system was simple and the willingness to help us figure out minor issues with the implementation was apparent. We have enjoyed the upgrade to our POS system as we move into the busy golf season.
BR
Brent Robinson
12/31/23
The entire team has been awesome from…
The entire team has been awesome from purchasing to training has been excellent so far.
JS
Jason Severson
12/31/23
Customer Service was very easy to work with and very helpful.
Working with the team during setup was very easy and informative. They are fast with their response to any questions that arose and very knowledgeable.
DH
Dorien Houben
12/30/23
Katrien was very helpfull!!!
Date of experience: December 31, 2023
TC
The Cotswold Grooming Co
12/29/23
The structured support and one on one…
The structured support and one on one training sessions provided by Josephine were excellent. It's really helped me have a full understanding of the system and enabled me to get set up and started maximising all the features that will benefit my business. Josephine was very responsive carrying out tasks and answering queries quickly.
RS
Robbert Slagman
12/29/23
Lightspeed equipment was perfect and…
Lightspeed equipment was perfect and very helpful people online
N
NZDSS
12/28/23
Amazing customer service!
Amazing customer service! We put a message through their help text chat and were initially greeted by the AI which couldn't quite help provide an answer to our question, so when we asked to speak to a person it only took a couple of minutes and we were greeted with Joy who was very helpful and assisted us perfectly with answering our said question.
JH
Jill Heppenheimer
12/28/23
William was proficient and responsive
William helped me fairly quickly. He was proficient and responsive.
SP
Sharita Patel
12/28/23
Victoria
Victoria, took the time to understand and help me!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].