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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69 / Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Spotsaas Editor’s POV

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with a clear interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 141-150 out of 1417

A

Alice

12/28/23

5 out of 5

Efficacité face à mes questions

Date of experience: December 29, 2023

M

MK

12/28/23

5 out of 5

Service

Excellent Customer Service and extremely Pro Active. Thank you Hajera for your quick support

JB

Jongseung BAE

12/28/23

5 out of 5

Amine provided me a good overview and…

Amine provided me a good overview and explanation on how the set up should be done. thanks!

QN

Quyen Nguyen

12/28/23

5 out of 5

Good support from Sammy

Hi Sammy, thanks so much for your support from Fresh Nails & Beauty Supply QLD. You have done a good job.

TJ

The Jewel Box. Inc

12/28/23

5 out of 5

Time and patience of Anemone and taking…

Time and patience of Anemone and taking the time to find an answer!

JJ

James Johnston

12/27/23

5 out of 5

Issue resolved promptly

Samantha Izabelle Acong was very helpful with an issue we recently had. She understood the issue straightaway and was able to provide the full solution within her first response back to us. This allowed us to resolve this within a matter of hours, rather than going back-and-forth and taking longer. Thanks Sam!

RM

Richard Matthew

12/27/23

5 out of 5

Informative and very patient and very…

Informative and very patient and very helpful.

EJ

Ernest J. Elisher II

12/27/23

5 out of 5

Lightspeed Chat Assistance

Anytime I ever need to chat to resolve a problem, the team is super quick to respond. When dealing with any tech issue, they thoroughly walk me through how to solve it and I am never left with any questions. Although it is via chat, I can always feel they truly care about helping me in any way.

KG

Kierra G

12/27/23

5 out of 5

Very informative and helpful

Very informative and helpful answers that solved the issue I was having.

WB

William Brosius

12/27/23

5 out of 5

He completed my request in a timely…

He completed my request in a timely fashion

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].