9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 121-130 out of 1417
C
customer
01/11/24
Best restaurant section staff, not sure of X seriesr
I get good support for lightspeed restaurant, system is easy to use, staff are very kind (Jien was the name) For X retail, even for simple report of inventory, you will get charged on top of high monthly fee. I did not get explained when sign the contract, but i though this is of course included for retail pos. in the end all my bad and have to wait for 1 year to cancel. For restaurant, still happy
K
Katharina
01/11/24
Very quick response and thorough answer
Date of experience: January 12, 2024
JV
Joachim Van Vlasselaer
01/10/24
Very friendly!!!
Date of experience: January 11, 2024
JS
Joeke Sondorp / café mint
01/10/24
Great service
Great service! Check if we need more information or help.
VB
Virginie Beauvois
01/10/24
Very helpful
Very helpful, patient & understanding
ML
Matt Li
01/09/24
Thank you for fast feedbacks and been…
Thank you for fast feedbacks and been really helpful always!
KV
Koen Volckaerts
01/09/24
Fast service
Thanks for the support!
JV
Janine Vissia
01/08/24
The company understands my problem and…
The company understands my problem and they solve it
SC
Sawsan Camco
01/03/24
Mark was very helpful
Mark was very helpful, so patient and went beyond in his service today to make sure my issue was resolved! Thank you Mark
NR
Normans Restaurant
01/02/24
Jason
Jason was great when on boarding us to Lightspeed K series. He walked us through everything and was always available to talk and show us through how to use it. No problem was to great or small.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].