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9.1

SpotScore

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

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Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terrible

(267)

Spotsaas Editor’s POV

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with a clear interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 1321-1330 out of 1417

S

Steve

08/30/17

5 out of 5

I was being short and not in a good …

I was being short and not in a good mood but your customer service rep (support guy) was excellent and solved my problem quickly and effectively.

M

Matt

08/30/17

5 out of 5

so far so good on the sales aspect

so far so good on the sales aspect. about to break open into the hardware next week

E

Ed

08/30/17

5 out of 5

Chloe was great through the entire …

Chloe was great through the entire process. Highly recommend

F

Felecia

08/30/17

5 out of 5

I love the ease of use and the …

I love the ease of use and the accessibility to assistance.

C

Chuck

08/30/17

5 out of 5

Great flexibility in the software.

Great flexibility in the software. Wonderful reporting.

S

Sharon

08/30/17

5 out of 5

We love light speed it has been a …

We love light speed it has been a tremendous tool in monitoring our business. The staff are friendly and make it so easy to do business. We love Light Speed and would recommend them to anyone that ownes a business. Thank you Light Speed Pepper Palace gives you 5 Stars! Best Wishes John and Sharon McNall Pepper Palace New Orleans

T

Tommy

08/30/17

5 out of 5

The very best customer service

The level of customer service is beyond any that I have experienced!

C

Chuck

08/30/17

5 out of 5

Great flexibility in the software.

Great flexibility in the software. Wonderful reporting.

F

Felecia

08/30/17

5 out of 5

I love the ease of use and the …

I love the ease of use and the accessibility to assistance.

A

Ann

08/30/17

5 out of 5

Lightspeed offers an excellent customer …

Lightspeed offers an excellent customer service and a friendly-using platform. Thank you.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].