9.1
SpotScore
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
Revive your restaurant with contactless technology.
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
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Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1301-1310 out of 1417
CN
carla nesbitt
09/27/17
Thank you Savanna!!!
Excellent gotomeeting training session with Savannah Storms, informative, easy to follow, Savannah was very informative, patient, and answered all of our questions. Thank you
CS
Colin Scales
09/26/17
Nail meets hammer
Their customer service compliments their already awesome product. The user interface is hard to beat, this is my third point of sale system and by far the more superior.
KC
Kalena Chang
09/24/17
Amazing Customer Service
The Customer Service with light speed is amazing!! They are always trying their best to help us with whatever problem we come across! Unlike all these other companies that try to argue with you whenever you come across a problem, light speed wants the best experience for you! I love it! They are improving day by day!
S
SNOWSUN
09/13/17
need personal contact
Date of experience: September 14, 2017
P
Patti
09/08/17
Everyone is so helpful and nice when I …
Everyone is so helpful and nice when I call. I have only had one that did not understand what I was telling her. I am very satisfied with picking out Lightspeed.
R
Ricky
09/07/17
Many aspects of Lightspeed are not as …
Many aspects of Lightspeed are not as we were told. Inventory issues, purchase order creation and item creation are vey different, receiving on purchase orders not satisfactory. And Lightspeed accounting that we paid for is so basic I can not use it and they won't refund my money for it even though I was told it would accomplish everything we needed. I hope the online and web store side of this makes it all worth it. As of now we have a very elementary system that I would put in the ...
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C
Chorban
09/02/17
Wazir
Easy to used Save time Good service
JB
Jason Bamfield
08/31/17
Very responsive system which is …
Very responsive system which is multifunctional to any business type. Very quick response to any technical issues. We have been using Lightspeed for over a month now in a retail store and have found the system has been very effective. It has given us the opportunity to modernise our till infrastructure and open the door to ecommerce which we are about embark on. Would recommend Lightspped to anyone who wants an omnichannel retail experience.
JB
Jason Bamfield
08/31/17
Very responsive system which is …
Very responsive system which is multifunctional to any business type. Very quick response to any technical issues. We have been using Lightspeed for over a month now in a retail store and have found the system has been very effective. It has given us the opportunity to modernise our till infrastructure and open the door to ecommerce which we are about embark on. Would recommend Lightspped to anyone who wants an omnichannel retail experience.
S
Steve
08/31/17
I'm in the middle of a bad experience …
I'm in the middle of a bad experience with Lightspeed. I'm trying to get my money back after deciding not to go with them. After going through things I started to realize that Lightspeed is not for me. At one point I asked the sales person if there was any guarantee if I wasn't happy. Up to this point he had sent me 3 quotes which i refused. When I asked this question he didn't answer me. He charged my card and has never sent me the final invoice to see or verify for the products. (which at ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].