9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 1291-1300 out of 1417
RP
Robert Pate
10/30/17
Have used a variety of POS systems from …
Have used a variety of POS systems from Aloha to Micros to RPower and more. The ease of programming and the support system are better than all the fore mentioned. With the almost indestructible iPads and the stability of the Apple network you could not ask for a better more reliable system. Very moderately priced what else could you ask for!
JS
Jon S
10/30/17
Easy and Powerful Restaurant POS
We use Lightspeed at our waterfront beer garden running 15+ POS stations, it’s been a hit with my staff since day 1, and as a manager it’s given me all the numbers I need to get more out of my business. Their support and training teams have been amazing as well. Thanks Lightspeed!
SS
Schmitt’s Stride Rite
10/24/17
Very easy to use
Very easy to use. Very helpful when I have a help question. We can get great reports from this system.
L
Luis
10/18/17
Don't think about it, Lightspeed is the way to go!
I have a wholesale business and require to have both Ecommerce website and a POS and Lightspeed works amazing. I have tried so many softwares out there and none have been able to can solve my inventory issue with both walk-ins and online sales. Lightspeed has been able to do this with ease. Customer service is great! Whenever I call they assist you very fast and have the right people to help out with the problem.
ND
neil davis
10/18/17
Product simply does not work and …
Product simply does not work and customer service non existent
PB
Parker Banks
10/10/17
Awesome service!
Awesome service! Their one-on-one sessions are extremely helpful. I have only had them with Bryn and she has been excellent! Their above and beyond customer service has really helped validate my selection in my POS.
MM
Michelle Miller
10/04/17
Really enjoying the system
Really enjoying the system - it is so easy to use and everyone at Lightspeed has been very helpful. Really enjoyed "onboarding" session with Bryn Harris. Thank you!
C
Chris
10/03/17
Missing a core element of a POS
Missing a core element of a POS that they refuse to fix while they continue to add new features. They need to focus on the core. Any retail environment that orders products by the case for any reason will be fed up with this system. The case item when broken down into singles do not communicate with each other for re-ordering. So if you set a level of singles, say at 6 you would like the system to trigger an order of 1 case at that inventory point, it will not work. This causes Huge ...
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GK
Gorp Kang
10/01/17
Lightspeed is simple to use and the …
Lightspeed is simple to use and the support team is fantastic. I would rate 5 out if 5 if lightspeed was compatible with moneris...which it soon will be. Also i like the fact that the system will integrate into multiple locations. So in the future when we open more Rock City Burgers And Bar locations it will be seamless.
GK
Gorp Kang
10/01/17
Lightspeed is simple to use and the …
Lightspeed is simple to use and the support team is fantastic. I would rate 5 out if 5 if lightspeed was compatible with moneris...which it soon will be. Also i like the fact that the system will integrate into multiple locations. So in the future when we open more Rock City Burgers And Bar locations it will be seamless.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
