9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 111-120 out of 1417
PS
Pixie Store
01/18/24
Helpful and pleasant contact moment.
Helpful contact moment. Pleasant conversation and clear directions. Real interest in the company and the questions being asked. After the call, all the hardware worked as a charm.
CC
Cenk Cicek
01/18/24
Very professionell Support to Customer
Very professionell Support to Customer. Highly appreciated.
C
Corey
01/17/24
Matthew's demo and Mac's help in…
Matthew's demo and Mac's help in setting up our course in Lightspeed is fantastic. Well spoken, knowledgeable to all questions and efficient. Excited to implement the system in the new season.
C
Corey
01/17/24
Matthew's demo and Mac's help in…
Matthew's demo and Mac's help in setting up our course in Lightspeed is fantastic. Well spoken, knowledgeable to all questions and efficient. Excited to implement the system in the new season.
A
A.Dodds
01/17/24
Fantastic support from Sophia!
We are a retailer new to using Lightspeed, and I was assisted by Sophia R. She was incredibly helpful and patient, I would say the best customer support I have received in all my time working in retail!
A
A.Dodds
01/17/24
Fantastic support from Sophia!
We are a retailer new to using Lightspeed, and I was assisted by Sophia R. She was incredibly helpful and patient, I would say the best customer support I have received in all my time working in retail!
FB
Fabien Boussaoud
01/13/24
Really helpful when needed
Date of experience: January 13, 2024
C
Christa
01/12/24
it went quickly
Date of experience: January 13, 2024
J
Julie
01/11/24
Brit was fantastic helped us through…
Brit was fantastic helped us through the process of setting up. Very friendly and patient.
RB
Remco Babay
01/11/24
Peter put in his best efforts to solve…
Peter put in his best efforts to solve some errors made by other team members to get me online as soon as possible. Went after other departments to sort me out. Well done.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].