8.6
Spot Score
Lightspeed eCom Reviews in June 2026: User Ratings, Pros & Cons
Streamline your online sales and inventory with ease.
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Starts from $69 / Month when Billed Yearly
Lightspeed eCom Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and provide real solutions makes a significant impact on customer satisfaction. The intuitive interface and easy navigation of the system are also key strengths that users ...Read more
Lightspeed eCom pros and cons
Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.
Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.
Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
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Showing 511-520 out of 739
PC
Partly CloudyInc
03/21/22
Lightspeed and the rise of Partly Cloudy Inc…
Lightspeed has helped Partly Cloudy Inc in a huge way others come with too many restrictions Lightspeed offers true freedom CEO Kiwann Williams
PC
Partly CloudyInc
03/21/22
Lightspeed and the rise of Partly Cloudy Inc…
Lightspeed has helped Partly Cloudy Inc in a huge way others come with too many restrictions Lightspeed offers true freedom CEO Kiwann Williams
TG
The Grill Guys
03/20/22
Skyler's Lightspeed Retail review
As the owner of a new retail start up, I appreciate that Lightspeed was able to quickly explain to me how they can help us. I like that the soft ware is easy to use once it is set up and I like that it is very flexible in how you use it.
TG
The Grill Guys
03/20/22
Skyler's Lightspeed Retail review
As the owner of a new retail start up, I appreciate that Lightspeed was able to quickly explain to me how they can help us. I like that the soft ware is easy to use once it is set up and I like that it is very flexible in how you use it.
CC
CBD Cityscape Wholesale
03/20/22
I recommend Lightspeed POS Systems.
When I was looking for a POS system for my retail store lightspeed came up on my search, so I gave them a call spoke to a sales rep and he explained all the details and what to do. It was so easy and quick to get the system great customer service in everyway.
CC
CBD Cityscape Wholesale
03/20/22
I recommend Lightspeed POS Systems.
When I was looking for a POS system for my retail store lightspeed came up on my search, so I gave them a call spoke to a sales rep and he explained all the details and what to do. It was so easy and quick to get the system great customer service in everyway.
TC
Three Cents Cafe
03/15/22
Great POS system with a very user…
Great POS system with a very user friendly app! Simply made it easy to look after my business :)
TC
T-Ann Currie
03/15/22
Lightspeed is the bomb! Just what I needed for my campus bookstore!
This software is extremely user-friendly. With everything from the POS to back office functions I find it to be so useful. One of my favorite features is the inventory management! The reports you can run are very helpful, the way you can sort items on a PO, the quick edit feature... so many great areas of functionality! Customer service really seems to care and they take suggestions seriously. It seems they are constantly striving to improve and cater to customer needs. I am keeping better ...
Read more
TC
Three Cents Cafe
03/15/22
Great POS system with a very user…
Great POS system with a very user friendly app! Simply made it easy to look after my business :)
TC
T-Ann Currie
03/15/22
Lightspeed is the bomb! Just what I needed for my campus bookstore!
This software is extremely user-friendly. With everything from the POS to back office functions I find it to be so useful. One of my favorite features is the inventory management! The reports you can run are very helpful, the way you can sort items on a PO, the quick edit feature... so many great areas of functionality! Customer service really seems to care and they take suggestions seriously. It seems they are constantly striving to improve and cater to customer needs. I am keeping better ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].