8.6
Spot Score
Lightspeed eCom Reviews in June 2026: User Ratings, Pros & Cons
Streamline your online sales and inventory with ease.
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Starts from $69 / Month when Billed Yearly
Lightspeed eCom Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and provide real solutions makes a significant impact on customer satisfaction. The intuitive interface and easy navigation of the system are also key strengths that users ...Read more
Lightspeed eCom pros and cons
Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.
Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.
Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
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Showing 451-460 out of 739
KA
K Alici
01/13/23
great support and a lot opportunities
Date of experience: January 14, 2023
AM
Activaide Medical Equipment
01/02/23
Great service every time
Date of experience: January 03, 2023
WW
William Wright
12/03/22
Lightspeed has been very easy to use
Lightspeed has been very easy to use. It is fast and I am able to find the information I'm am looking for quickly. I was wondering during if there was a way, with the gift receipts, we were able to pick what will be printed on them. Some customers buy for multiple people in one transaction, but the gift receipts only show all item in the transaction.
MF
Marc Fields
11/28/22
Happy Customer
We have been with Lightspeed for a number of years and it continues to get better. The more we grow - it grows with us.
BB
Browns Bar
11/27/22
Great job
Great job Damion the engineer great job thank you Would recommend Steve
NL
Nick Lemon
11/09/22
My experience so far has been…
My experience so far has been brilliant, had to call up today and Jess at customer service was absolutely fantastic and sorted it straight away definitely a credit to the company.
G
Garry
11/06/22
The system is easy to operate and…
The system is easy to operate and generally reliable.
AC
Andra Cooper
11/01/22
Great service
Great service, Everything installed to perfection, everything was explained to me and any queries were answered. Left my place clean and tidy with a super fast connection. A special thanks to Joks, excellent customer service and probably the happiest bloke i have ever met in my life.
BC
Becky Callaway
11/01/22
Love Lightspeed
Love Lightspeed! Very easy to navigate through! Customer Service is wonderful!
D
DD
10/31/22
Lightspeed broadband A+
We had light speed installed after talking to Robert Copeland . All I can say is it’s amazing . Only £30 initial set up fee and then 12 months free broadband. My son who plays a lot of Xbox says it’s brilliant . So happy we tried lightspeed. Thankyou Robert .
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].