8.6
Spot Score
Lightspeed eCom Reviews in June 2026: User Ratings, Pros & Cons
Streamline your online sales and inventory with ease.
Add to compare
Starts from $69 / Month when Billed Yearly
Lightspeed eCom Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and provide real solutions makes a significant impact on customer satisfaction. The intuitive interface and easy navigation of the system are also key strengths that users ...Read more
Lightspeed eCom pros and cons
Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.
Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.
Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
Filter results
Sort by :
Showing 351-360 out of 739
AL
Aaron Lind
11/02/23
Amazing!
Great product that is flexible and easy to use. Our account manager Damon is amazingly helpful, and dedicated to ensuring we receive the very best outcome. We have often presented him with difficult problems and workflows, and he has always been able to find the right solution, or connected us with the best resource.
MI
Mohin Iqbal
11/02/23
Jason Mok outstanding
Jason Mok from Lightspeed onboarding team is a real asset to lightspeed & I cannot thank him enough for his support and time during our onboarding.. countless times Jason went above & beyond to ensure we had everything in place for lightspeed launch. Thank you Jason
AL
Aaron Lind
11/02/23
Amazing!
Great product that is flexible and easy to use. Our account manager Damon is amazingly helpful, and dedicated to ensuring we receive the very best outcome. We have often presented him with difficult problems and workflows, and he has always been able to find the right solution, or connected us with the best resource.
R
Rachel
11/02/23
They always get back to me quickly when…
They always get back to me quickly when I need support. They are friendly and resourceful.
MI
Mohin Iqbal
11/02/23
Jason Mok outstanding
Jason Mok from Lightspeed onboarding team is a real asset to lightspeed & I cannot thank him enough for his support and time during our onboarding.. countless times Jason went above & beyond to ensure we had everything in place for lightspeed launch. Thank you Jason
K
Kristin
11/02/23
Lucas I spent almost 2 hours on the…
Lucas I spent almost 2 hours on the phone with me to help resolve issues from transitioning to Lightspeed. He was so kind and patient and answered all of my questions! Thanks again Lucas!
S
simo
11/01/23
amazing help with everything and always…
amazing help with everything and always on hand when you need him. couldn't of opened the bar with out him
S
simo
11/01/23
amazing help with everything and always…
amazing help with everything and always on hand when you need him. couldn't of opened the bar with out him
KC
K Charles Mogray
11/01/23
Personal Thanks for Sophie Price
My personal thanks to Sophie Price, who was our Technical Assistant/Trainer for the implementation of LightSpeed at Outdoor Supply Company Inc in Hickory NC. Ms. Price was fantastic! Extremely capable and professional. Most important, Ms. Price was able to communicate perfectly in "layman's" terms the installation/functionality of LightSpeed! She is to be commended for a job very well done! LightSpeed is fortunate to have a person with her abilities! Thank you so much! K Charles Mogray Jr, ...
Read more
KC
K Charles Mogray
11/01/23
Personal Thanks for Sophie Price
My personal thanks to Sophie Price, who was our Technical Assistant/Trainer for the implementation of LightSpeed at Outdoor Supply Company Inc in Hickory NC. Ms. Price was fantastic! Extremely capable and professional. Most important, Ms. Price was able to communicate perfectly in "layman's" terms the installation/functionality of LightSpeed! She is to be commended for a job very well done! LightSpeed is fortunate to have a person with her abilities! Thank you so much! K Charles Mogray Jr, ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].