8.6
Spot Score
Lightspeed eCom Reviews in June 2026: User Ratings, Pros & Cons
Streamline your online sales and inventory with ease.
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Starts from $69 / Month when Billed Yearly
Lightspeed eCom Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and provide real solutions makes a significant impact on customer satisfaction. The intuitive interface and easy navigation of the system are also key strengths that users ...Read more
Lightspeed eCom pros and cons
Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.
Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.
Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
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Showing 301-310 out of 739
M
MA
11/13/23
Jason has been amazing from the very…
Jason has been amazing from the very start. Initial onboarding was thorough and clear. Any follow up calls have been met with patience and nothing was a problem, even when asking for a last minute call it was arranged within minutes.
GH
Galbi House
11/13/23
good job amazing
Date of experience: November 14, 2023
BM
B Miller
11/13/23
Haseeb he was a super ⭐️
Haseeb he was a super ⭐️ Our business has been using for 3.5years needed help setting up new terminal & yet again a very smooth, successful, easy set up. Thank you Haseeb!!
M
Matthew
11/13/23
Big props to Sam our account manager…
Big props to Sam our account manager making our experience as enjoyable as it can be. Has spent many hours assisting and helping as much as possible and we'd have been a bit lost without him! Great support & follow up too. Cheers
PK
Patrick Kanongataa
11/13/23
Lightspeed systems and the crew that…
Lightspeed systems and the crew that work there are absolute legends.
M
MA
11/13/23
Jason has been amazing from the very…
Jason has been amazing from the very start. Initial onboarding was thorough and clear. Any follow up calls have been met with patience and nothing was a problem, even when asking for a last minute call it was arranged within minutes.
M
Matthew
11/13/23
Big props to Sam our account manager…
Big props to Sam our account manager making our experience as enjoyable as it can be. Has spent many hours assisting and helping as much as possible and we'd have been a bit lost without him! Great support & follow up too. Cheers
PK
Patrick Kanongataa
11/13/23
Lightspeed systems and the crew that…
Lightspeed systems and the crew that work there are absolute legends.
BM
B Miller
11/13/23
Haseeb he was a super ⭐️
Haseeb he was a super ⭐️ Our business has been using for 3.5years needed help setting up new terminal & yet again a very smooth, successful, easy set up. Thank you Haseeb!!
GH
Galbi House
11/13/23
good job amazing
Date of experience: November 14, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].