Less Annoying CRM Reviews in July 2026: User Ratings, Pros & Cons

Very Happy with Less Annoying CRM!

What do you like best? The ease with which I can customize the product and create pipelines. I also like the ease with which clients can be linked to note related companies and sub companies. The staff has always been extremely responsive to my feedback and questions. There have been great updates to the product since I started using it. What do you dislike? Integration with email (Outlook) could be better. I sometimes forget to forward or copy the email uploader address on ...

Easy to use service that looks great and has fantastic support.

What do you like best? The program is very accessible. Things are laid out in a way that makes the program very user friendly for anybody. None of my colleagues have any issues with navigations, and it's flexible enough for most tasks. What do you dislike? I haven't encountered anything. Perhaps more systems to bulk select tasks/contacts to change information in bulk. Recommendations to others considering the product: Cheap & great program. Don't know of any negatives. ...

Very nice user experience

What do you like best? User friendly, web based, human support nice design What do you dislike? I wish it had a project management feature to help us better keep track of our projects What problems are you solving with the product? What benefits have you realized? Better knowledge of our customers

I like simple

What do you like best? "Nothing is more simple than greatness; indeed, to be simple is to be great". Ralph Waldo Emerson. I like simple and this CRM is simple and functional not too many bells and whistles, that require reading a "War and Peace" size manual to understand. I'm nearly 60 and I don't have the time. Keep on keeping it simple and don't be tempted to overdevelop for the hell of it. What do you dislike? Getting the team to buy into the benefits of using the system ...

MUST READ

What do you like best? The customer service without a doubt!!! Second to none - best I have ever experienced! The team are SO friendly, helpful, prompt and understanding!!! What do you dislike? Honestly, I can't actually think any. IF I had to be picky, probably that you can't schedule reminder emails? Recommendations to others considering the product: DON'T LOOK ANY FURTHER! This is without a doubt everything you are looking for and more. You will Not regret it! What ...

Easy to use, full featured CRM with great support

What do you like best? Ease of use / short learning curve enabled us to start using the product right away. What do you dislike? A bit confusing uploading data the way we wanted it, but great support team made it happen. Recommendations to others considering the product: Try the free trial and upload some data but review the help system and communicate with support (they are great - even for those in trial mode) What problems are you solving with the product? What ...

LACRM is a solid solution for small business

What do you like best? The best thing is the ease in which I can access my database, computer, smartphone or IPad it's always there. What do you dislike? The only thing they can improve on is that they do not have an app in which to download, it's all done via web address. Recommendations to others considering the product: This is a great CRM, it's only $10/mo.now (will be going to $15/mo. next month) but definitely worth the price for all of what it does, and includes ...

Simple to use.

What do you like best? Simple to use. Not a lot of other marketing software. Basic follow up and history records. What do you dislike? Have not been able to figure out how to BCC from gmail app on iphone. A lot of replies are done with my iphone. Recommendations to others considering the product: Try the program. Make an honest effort to use it. What problems are you solving with the product? What benefits have you realized? Remembering to follow up and not missing ...

Great Tool Very Useful even for first time users

What do you like best? The design is very easy to use. Training our staff was easy (now if we can only get them to use it all the time :) ) We selected this CRM based on usability and features. Other CRMs were more complex and had tools/ reporting that i know we would never use. What do you dislike? Reporting took a little bit to learn, but is manageable after. Inability to import information to each company/contact after the initial setup is a burden. We will have to develop our ...

After 9 years of searching finally a solution for small business owners

What do you like best? Less Annoying CRM is exactly that... less annoying! I like the simplicity of it and the seamless way it integrates with my gmail and calendar. Most CRMs I've tried have too many features I do not need and will never use and don't communicate with my email... I needed something I could implement right away and this is it! What do you dislike? While I love most things there is only one small feature that could be better.. when I'm working in email I have to ...