Leanplum Reviews in June 2026: User Ratings, Pros & Cons

PM working with Leanplum

What do you like best? Leanplum has many functions under one roof. What do you dislike? It can be hard to find everything in LP. Recommendations to others considering the product: It's good but hard to use. What problems are you solving with the product? What benefits have you realized? Messaging, A/B Testing, User Analysis

PM working with Leanplum

What do you like best? Leanplum has many functions under one roof. What do you dislike? It can be hard to find everything in LP. Recommendations to others considering the product: It's good but hard to use. What problems are you solving with the product? What benefits have you realized? Messaging, A/B Testing, User Analysis

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What do you like best? Positive impact with workflow "cart abandon" emails. Positive impact with the ability to split test emails. What do you dislike? Negative impact with Revenue data... not always accurate/tells the whole story. Recommendations to others considering the product I would rate over all a 6. Compare with similiar soft ware before purchasing. What business problems are you solving with the product? What benefits have you realized? For sending out a messages to all ...

A good push notification and mobile customer engagement platform

What do you like best? Overall a solid interface and pretty easy to use. What do you dislike? The layout of campaigns on the main dashboard could be redesigned better. Currently row-by-row list of campaigns. It'd be nice to be able to organize, bucket, and customize the layout into a more flexible and user-friendly view. (It's not always ideal to simple sort by date, name, # of sends, etc.. What business problems are you solving with the product? What benefits have you realized? It's our ...

Not a bad software

What do you like best? We particularly like the fact that one can utilize push notifications, Email, In-app messages seamlessly. What do you dislike? There hasn't been anything to dislike using this software What business problems are you solving with the product? What benefits have you realized? We solve the problem of getting referred customers to become paying customers using the software.

Leanplum - great customer service and sales team

What do you like best? I think leanplum, in addition to having great software, has an excellent support team What do you dislike? I think that their analytics reports could be a little easier to interpret for higher level execs. They can be a little jargony. Recommendations to others considering the product Use it! What business problems are you solving with the product? What benefits have you realized? We use leanplum for A/B testing which is greatly helpful in understanding which ...

Leanplum is great

What do you like best? I really think their sales and customer support at top notch. What do you dislike? Their dashboard tools could certainly use better flexibility. They are a little cookie cutter as is. What business problems are you solving with the product? What benefits have you realized? We use leanplum for A B testing and analytics

A good push notification and mobile customer engagement platform

What do you like best? Overall a solid interface and pretty easy to use. What do you dislike? The layout of campaigns on the main dashboard could be redesigned better. Currently row-by-row list of campaigns. It'd be nice to be able to organize, bucket, and customize the layout into a more flexible and user-friendly view. (It's not always ideal to simple sort by date, name, # of sends, etc.. What business problems are you solving with the product? What benefits have you realized? It's our ...

A lot of features with little follow through.

What do you like best? It's a comprehensive tool both A/B testing and sending notifications. What do you dislike? The UI in general. The display of A/B test results are difficult for inexperienced users to understand and interpret. I would compare to a tool that would be typically be built in house. Users need a little more hand holding than Leanplum offers. Support is probably the worst part of the Leanplum experience. Problems with tools are expected getting help has be a chore with ...

Powerful tools for B2C Optimization

What do you like best? Incredibly easy to customize the platform to work for exactly your business. Once the platform has been implemented, its a turn key operation to segment customers and hit send on pushes, in-apps and emails. What do you dislike? While I find the UX very intuitive and easy to use generally, many of my colleagues struggled with it a bit. Also, it does have it's quirks and there was a learning curve. It is also definitely a b2c product, would not recommend for b2b ...