LeadSquared CRM Reviews in July 2026: User Ratings, Pros & Cons

The best so far

What do you like best? It is simple, cater all your requirement of handling the leads from different sources and their activities. The best part is the pricing. i have been using this CRM from last three years in NIIT University and it has evolved drastically based on the user feedback and requirements. they have this customer success team lead by Ashish who has given the additional support when you really needed. What do you dislike? Not much, but the CRM is still in a improvement ...

Complete sales and marketing execution software for us.

What do you like best? Great product.Helped yellowpam in process execution. We have been using for the past 1 year.success team has helped in proper implementation. What do you dislike? Leadsquared should keep improvising their system.But really it's working out great for us. What problems are you solving with the product? What benefits have you realized? Helped streamline the sales process,stages and activities proccess, stages and activities increase our user ...

Wonderfull System

What do you like best? Its ability to capture leads from almost all the sources. The product is very user-friendly. What do you dislike? Reporting section could have been improved a little better. Recommendations to others considering the product: yes What problems are you solving with the product? What benefits have you realized? Generating more leads with Leadsquared and helping sales team reach their targets with such ease and comfort. We could see a ...

Complete CRM and Marketing Automation solution

What do you like best? They have almost all features covered. There are a very few companies which will provide with all the features in a single product. Best part is the ease of use. What do you dislike? I feel there is scope to improve the reports section. It not very customized according to requirements. There should also be a publisher dashboard which will help him see how his leads are performing. Also, the UI can be improved. What problems are you solving with the ...

Best Customer Success team Specially a guy called Sujatali

What do you like best? appreciate the efforts that you have put in to streamline the lead distribution and improving the engagement system has been marvelous. You've been right there, helping out wherever and whenever needed for these past few months since you joined. Everything has finally come together, and things have been better but they are few things which we need to work on What do you dislike? Nothing as of now, May be later Sometime, What problems are you solving with ...

Helping towards the success of our bussiness

What do you like best? Understanding and implementing our exact requirements from Leadsquared team is what i feel they are the best in all means and time. I also prefer to denote about the Professionalism and relationship with their clients is no where i found in my career. What do you dislike? I don't feel they not laid down anywhere. They are giving their best to make their client relationship in a hassle free way. What problems are you solving with the product? What benefits ...

Best customer success!

What do you like best? The detailed information and journey one can gather about a lead. What do you dislike? Nothing. Too smooth to complain. Few bugs here and there which can be ignored as they don't affect the workflow. What problems are you solving with the product? What benefits have you realized? LeadSquared is the backbone of our marketing success. Our conversion rates have skyrocketed, thanks to the flexibility in customising and personalising our messaging ...

USER FRIENDLY

What do you like best? THE TEAM IS VERY HELPFUL AND WE CAN CUSTOMIZE THE CRM AS PER OUR NEEDS. What do you dislike? NO DISLIKES AS OF NOW, SHALL REVERT BACK Recommendations to others considering the product: SHALL RECOMMEND What problems are you solving with the product? What benefits have you realized? USER FRIENDLY AND PAPERLESS

Feedback For Leadsquared

What do you like best? Leadsquared employees quick way to resolve and response for any issue. What do you dislike? Some production related issue,like All members are visible in owner field, it should be restricted as per Group head. What problems are you solving with the product? What benefits have you realized? Telecom (Retail + ILL + Cloud services) lead generation.

Very effective and a user friendly CRM

What do you like best? We use the Basic Module of Lead squared, its features and usability is very good.The Product Covers almost all the functional area one desires to have. What do you dislike? The system becomes slow if number of Lead Sources are more. What problems are you solving with the product? What benefits have you realized? Effective use of the data and monitoring the performance.