LeadSquared CRM Reviews in July 2026: User Ratings, Pros & Cons

Excellent experience with Leadsquared

What do you like best? The tool is simple to use and loaded with features. They are always ready to add value to what the customer requires. What do you dislike? It would be great if they could keep improvising on their services. What problems are you solving with the product? What benefits have you realized? Helps in various ways - 1. Lead generation 2. Knowledge and brand awareness development are 2 most critically influenced items.

Leadsqaured is super easy to use and has excellent features

What do you like best? I like the entire user-friendly look and feel of the CRM. Most of the things are easy to use and understand. Also, there are so many plug-in options that help track the different marketing and email campaings. Lead leakage is less as there is an opportunity to integrate even your telephonic leads to the CRM What do you dislike? I feel there are fewer design options for the landing pages. The UX needs to get a little better here to stay on par and facilitate ...

Excellent tool simple interface

What do you like best? ISPG technologies was using Leadsquared from a long time but never really utilized it. But things changed due to dedicated support by the customer success team there, they showed us how the tool can be best utilized it both in terms of marketing automation, and sales process and now it has been proving very beneficial for us. What do you dislike? 1. Custom process cannot be created 2. Linking of multiple website leads under one account is not possible ...

Nice Software and easy to use

What do you like best? Enquiry coming to Leads Software trhough website. What do you dislike? User Interface and Layout.. Its looking so old. What problems are you solving with the product? What benefits have you realized? -

Support System

What do you like best? Support System is really world class and I never face any issue in this. What do you dislike? I am fine with this product. It's a good product. What problems are you solving with the product? What benefits have you realized? We are helping clients to centralized their lead and work on this lead efficiently.

Fantastic

What do you like best? Lead Squared has helped us organize our sales leads very well. We are able to monitor our team very effectively. Their support is excellent. What do you dislike? I am not allowed single Lead sharing across groups. I am not alllowed simple alerts (without paying additional ;)) What problems are you solving with the product? What benefits have you realized? The follow up task reminders, activity history and lot of other features have helped us ...

An amazing marketing automation and CRM Platform for startups and SMEs

What do you like best? Their customer support is great and the interoperability with other services like Wordpress, Olark, GoToWebinar is useful. What do you dislike? Not as many features, like A/B testing, and advanced form management. Recommendations to others considering the product: If you're looking to starting your marketing department brand new, this is one of the best platforms you could go for. It has every basic and intermediate feature you'd want. What ...

Great Marketo alternative for small-med business at a good price.

What do you like best? Better intuitive interface that allows many that are not familiar with more complex tools be able to dive in and immediately use. What do you dislike? Missing some pieces to make it well rounded What problems are you solving with the product? What benefits have you realized? Lead quality and where they are in the sales funnel, basically where are we losing money.

Powerful solution that provides valuable insight

What do you like best? The fact that it is a marketing automation platform interlinked with a CRM so both the Marketing and Sales departments can work together seamlessly What do you dislike? The reporting could be improved - more detail required. What problems are you solving with the product? What benefits have you realized? We are able to better score our leads and link with with our drip feeds to provide the right levels of content to the right people at the right time ...

Easy interface and assistance

What do you like best? The interface is improvising since the time of inception which is great, because it is now getting easier for users to understand the framework and use the system in a better & efficient way What do you dislike? There are some features which I would like to see like Automated calendar appointment emails & automated messaging and automated voice-calling services. What problems are you solving with the product? What benefits have you realized? Database ...