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9.2

Spot Score

Lavu - POS Software

Lavu Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your restaurant with Lavu's innovative technology.

4.1

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Starts from $69 / Month

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Lavu Reviews & Ratings

4.1

Very Good

Based on 527 ratings & 422 reviews

Rating Distribution

Excellent

(312)

Very Good

(69)

Good

(15)

Poor

(6)

Terible

(20)

Spotsaas Editor’s POV

Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more

Lavu pros and cons

  • Easy setup and user-friendly interface, making operations smooth for businesses.

  • Efficient onboarding process with excellent support staff, simplifying the transition for users.

  • Reliable and customizable system that modernizes operations, meeting business needs effectively.

  • Strong customer service with a responsive and supportive team, ensuring a positive user experience.

  • Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.

  • Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.

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Showing 411-420 out of 422

AU

Anonymous User

11/19/15

4.5 out of 5

"Very user friendly and customizable to meet your business needs. "

What do you like best about Lavu? I love that I can access my restaurant information from any computer or device with Internet access. It gives me the ability to login and update my menu or run reports from anywhere. I also love how easy it was to learn to operate and set up for operation. Training is a breeze for new employees too! What do you dislike about Lavu? Sometimes the Lavu server is slow. When the server is slow it hinders how quickly our credit card payments process, or my ...

Read more

AW

Arran W

11/19/15

4 out of 5

"Lavu has provided an economic solution to setting up a small business "

What do you like best about Lavu? The software was suitable to the type of business use from the start. What do you dislike about Lavu? Down time using a cloud based system when internet is playing up. Recommendations to others considering Lavu: Cost of setting up the systems vs a typical POS system. What problems is Lavu solving and how is that benefiting you? Stock control and also staff rosters and clock in / off sheets.

JC

Jeff C

11/19/15

4 out of 5

"A Journey with POS"

What do you like best about Lavu? Ease of use, terrific customer service. Your graphics are nice on the new version, but still like version 1. I would have to say I appreciate your report features as well as how intuitive Lavu is. Great for employee time cards. I can count on Lavu when there is a problem as well. Even if you're not available at the time I call, you return the call very promptly. What do you dislike about Lavu? No kiosk opportunity with self-pay is available with Lavu. Also, ...

Read more

AU

Anonymous User

11/05/15

3.5 out of 5

"POSLavu Great POS "

What do you like best about Lavu? The UI. From the beginning Lavu has nailed the user interface, and they keep improving on it. The price point works very well for smaller size businesses as well. What do you dislike about Lavu? Lack of payment integration in Canada. This has really hurt POSLavu once TouchBistro signed Moneris. I know it is a very hard thing for software companies to deal with Canada's red tape with the payment gateway companies. I would also love to see the services such ...

Read more

AU

Anonymous User

10/27/15

5 out of 5

"Lavu has increased efficiency and accuracy in our orders."

What do you like best about Lavu? Ability to know how the business is doing in real time. What do you dislike about Lavu? Sometimes we get internet problems, due to local issues and we need to set up the system again (referring to printer and cash drawer settings). Recommendations to others considering Lavu: I would recommend to get the required internet, so that you wouldn't have to face with configuration problems later. What problems is Lavu solving and how is that benefiting you? We do ...

Read more

AU

Anonymous User

10/24/15

3.5 out of 5

"Generaly very good"

What do you like best about Lavu? Ease of use and minimal training required. What do you dislike about Lavu? Importing data is long and must be done for each type of report wanted, as opposed to getting all data. There is no proper support for GST in Canada, which applies to the whole country. What problems is Lavu solving and how is that benefiting you? There were a lot of errors with the manual cash registers with balancing at the end of the day. We are able to track our sales which allow ...

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JC

Jon C

10/22/15

5 out of 5

"Lavu is an excellent product."

What do you like best about Lavu? I love that it works with all my exiting iOS based platform hardware depending on my licensing setup. What do you dislike about Lavu? It would be nice to support android devices to lower costs and allow employees with android phones to input orders without adding to my equipment costs. Recommendations to others considering Lavu: But it! You won't be sorry! What problems is Lavu solving and how is that benefiting you? Inventory, POS system, etc.

JM

Juan M

10/22/15

5 out of 5

"Efficiency at its finest"

What do you like best about Lavu? When I was looking to upgrade the infrastructure of my restaurant I was looking for new POS solutions that weren't clunky, slow and oudated. I love the fact that the hardware is extremely expensive, it's sleek and pairs nicely with the always updating software. What do you dislike about Lavu? I dislike that sometimes there are backend options that blanket all customers and leave them in the dark. For example, the iPad is battery powered and not meant to be ...

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IT

Ian T

10/22/15

3 out of 5

"Good so far, great fit"

What do you like best about Lavu? The Lavu product is a great fit for our restaurant/cafe. We offer a QSR style ordering mixed with restaurant food/service. That way we can mix those that just want a coffee and cake with customers who want a three course meal. Lave service options allow for this flexibility and mean we could fit into our existing ways of working well. The additional add-ons (KDS pro, customer facing screens, etc) are also benefits. Additional reassurance of having the local ...

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NG

Nancy G

10/22/15

4 out of 5

"Good for small or quick serve"

What do you like best about Lavu? The system is really easy to use ~ from setting up products, to adding things to inventory, etc. We have a small plate, wine & beer only restaurant and it fits our needs. The other thing that is great: their customer service. You always get through, a call back and an understanding of what the issue is. There is also a thriving community that usually has answers when you get 'stuck'. What do you dislike about Lavu? The biggest issue is reporting. It is not ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].