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9.2

Spot Score

Lavu - POS Software

Lavu Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your restaurant with Lavu's innovative technology.

4.1

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Starts from $69 / Month

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Lavu Reviews & Ratings

4.1

Very Good

Based on 527 ratings & 422 reviews

Rating Distribution

Excellent

(312)

Very Good

(69)

Good

(15)

Poor

(6)

Terible

(20)

Spotsaas Editor’s POV

Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more

Lavu pros and cons

  • Easy setup and user-friendly interface, making operations smooth for businesses.

  • Efficient onboarding process with excellent support staff, simplifying the transition for users.

  • Reliable and customizable system that modernizes operations, meeting business needs effectively.

  • Strong customer service with a responsive and supportive team, ensuring a positive user experience.

  • Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.

  • Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.

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Showing 401-410 out of 422

AU

Anonymous User

12/01/15

3 out of 5

"Decent"

What do you like best about Lavu? I love the layout and the ability to see my more detail then any other program What do you dislike about Lavu? I am constantly having issues with orders processing through and always having to restart the app. What problems is Lavu solving and how is that benefiting you? Being simple and not having to deal with a bulky Pos system has been a huge part of having lavu.

AU

Anonymous User

11/24/15

4 out of 5

"It started out on shakey ground, but they have improved greatly"

What do you like best about Lavu? Ease of use , splitting checks , ability to access reports, cost. The Lavu system runs right off of Apple iPads. You know exactly what equipment is needed and the retail cost of it What do you dislike about Lavu? We had issues with processing cards , the cloud shutting down. This experience really soured me on Lavu. Because nothing is worst than not being able to accept payments when your restaurant is full.. What problems is Lavu solving and how is that ...

Read more

AU

Anonymous User

11/24/15

4 out of 5

"It started out on shakey ground, but they have improved greatly"

What do you like best about Lavu? Ease of use , splitting checks , ability to access reports, cost. The Lavu system runs right off of Apple iPads. You know exactly what equipment is needed and the retail cost of it What do you dislike about Lavu? We had issues with processing cards , the cloud shutting down. This experience really soured me on Lavu. Because nothing is worst than not being able to accept payments when your restaurant is full.. What problems is Lavu solving and how is that ...

Read more

BM

Bob M

11/24/15

5 out of 5

"Lavu as a teaching tool"

What do you like best about Lavu? I use Lavu in my culinary training course and I like the flexibility of the system. My students find the system very intuitive to work with and figure out what they need to. What do you dislike about Lavu? There have been a few problems when our IT department makes changes that affect Lavu sending to the printers. Recommendations to others considering Lavu: Try it out. It is very easy to understand and integrate into an operation. What problems is Lavu ...

Read more

AU

Anonymous User

11/24/15

3.5 out of 5

"Great starting point for a small operation"

What do you like best about Lavu? really liked the layout and ease of back-end input. Visual sales reports were also a plus. Generally easy for servers to pick up and learn What do you dislike about Lavu? Some of the finer functions like bill splitting and modifiers were unpolished. Required reliable internet for basic licence. Not good with rural internet service. What problems is Lavu solving and how is that benefiting you? Much faster order taking and cleaner organization of ...

Read more

AU

Anonymous User

11/20/15

4 out of 5

"Detailed program"

What do you like best about Lavu? Being able to track my sales and inventory even off site. What do you dislike about Lavu? It was sometimes limited in how we needed to program some of our specials and food/drink items. What problems is Lavu solving and how is that benefiting you? Better inventory tracking and saving money by better utilizing this feature rather than limiting ourselves to personnel hand counting inventory.

AU

Anonymous User

11/20/15

4 out of 5

"Detailed program"

What do you like best about Lavu? Being able to track my sales and inventory even off site. What do you dislike about Lavu? It was sometimes limited in how we needed to program some of our specials and food/drink items. What problems is Lavu solving and how is that benefiting you? Better inventory tracking and saving money by better utilizing this feature rather than limiting ourselves to personnel hand counting inventory.

JC

Jeff C

11/19/15

4 out of 5

"A Journey with POS"

What do you like best about Lavu? Ease of use, terrific customer service. Your graphics are nice on the new version, but still like version 1. I would have to say I appreciate your report features as well as how intuitive Lavu is. Great for employee time cards. I can count on Lavu when there is a problem as well. Even if you're not available at the time I call, you return the call very promptly. What do you dislike about Lavu? No kiosk opportunity with self-pay is available with Lavu. Also, ...

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AW

Arran W

11/19/15

4 out of 5

"Lavu has provided an economic solution to setting up a small business "

What do you like best about Lavu? The software was suitable to the type of business use from the start. What do you dislike about Lavu? Down time using a cloud based system when internet is playing up. Recommendations to others considering Lavu: Cost of setting up the systems vs a typical POS system. What problems is Lavu solving and how is that benefiting you? Stock control and also staff rosters and clock in / off sheets.

RW

Rich W

11/19/15

3.5 out of 5

"Good system for a small retaurant. It's not fun to ba at the mercy of the internet."

What do you like best about Lavu? The ease to load menu items and to access data online at home or mobile What do you dislike about Lavu? When the internet goes down so does your ability to take credit cards. We have had problems with work stations recognizing printers. I would like a better scheduling program where you do not have to enter each time slot for each employee each day What problems is Lavu solving and how is that benefiting you? Instant accessibility to restaurant sales Sorry ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].