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9.2

Spot Score

Lavu - POS Software

Lavu Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your restaurant with Lavu's innovative technology.

4.1

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Starts from $69 / Month

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Lavu Reviews & Ratings

4.1

Very Good

Based on 527 ratings & 422 reviews

Rating Distribution

Excellent

(312)

Very Good

(69)

Good

(15)

Poor

(6)

Terible

(20)

Spotsaas Editor’s POV

Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more

Lavu pros and cons

  • Easy setup and user-friendly interface, making operations smooth for businesses.

  • Efficient onboarding process with excellent support staff, simplifying the transition for users.

  • Reliable and customizable system that modernizes operations, meeting business needs effectively.

  • Strong customer service with a responsive and supportive team, ensuring a positive user experience.

  • Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.

  • Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.

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Showing 421-422 out of 422

NG

Nancy G

10/22/15

4 out of 5

"Good for small or quick serve"

What do you like best about Lavu? The system is really easy to use ~ from setting up products, to adding things to inventory, etc. We have a small plate, wine & beer only restaurant and it fits our needs. The other thing that is great: their customer service. You always get through, a call back and an understanding of what the issue is. There is also a thriving community that usually has answers when you get 'stuck'. What do you dislike about Lavu? The biggest issue is reporting. It is not ...

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EC

Eric C

10/07/15

5 out of 5

"Outstanding iPad POS - Strong Competitor to Outdated Windows Systems"

What do you like best about Lavu? POS Lavu was the first Table Service Restaurant POS on the iPad, dating back to 2010. Almost every month since then, it has been updated and improved based on customer feedback. It has all of the features of the old Micros systems, at a much lower price and sleeker appearance. What do you dislike about Lavu? It's important to use a 3G/4G backup with Lavu, but that's true of any Cloud POS system. What problems is Lavu solving and how is that benefiting ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].