Lavu Reviews in July 2026: User Ratings, Pros & Cons

"Just What We Needed!"

What do you like best about Lavu? Lavu propelled us forward and saved my sanity. Before implementation we were hand writing orders, splitting checks on a calculator and preparing EOD reports manually. Now orders go into the kitchen faster, customer requests are easier to accommodate and current and historical reports are easily available. What do you dislike about Lavu? Lavu's customer service staff seems inadequate forts volume of users. Call wait time can be 15 minutes or more. What ...

"Easy to Use! "

What do you like best about Lavu? We are a cafe that employees people with disabilities and being able to choose pictures for each item helps make using the register simple for our employees. What do you dislike about Lavu? I do not really have any dislikes about Lavu What problems is Lavu solving and how is that benefiting you? Lavu provides our business with more accurate reports on what we are selling and when our busy times are. We are able to see sale patterns which has helped us build ...

"Lavu needs help, splitting tickets is awful, other POS systems allow a drag and drop approach which "

What do you like best about Lavu? Lave seems stable we have not been down due to the software only due to our own Internet connection. What do you dislike about Lavu? Splitting tickets is awful, other POS systems allow a drag and drop approach which is much simpler! Inventory is difficult and reports are clunky and missing many things, discounts reports are not intuitive so if there is a problem I can look at the entire receipt. Menus items can't have multiple pricing for different ...

"Long time customer"

What do you like best about Lavu? That they are always improving. There supper is great at following up. Sales department alternates between flaky and stalker. What do you dislike about Lavu? They do not value long term customers or loyalty. They are not upfront with customers about problems. They wait for customers to contact them and then they confirm the issue. If we got a message or could go to the site and know if there was an issue. More proactiveness. What problems is Lavu solving ...

"Still undecided on my rating"

What do you like best about Lavu? I like the detailed reporting but sometimes they are cumbersome What do you dislike about Lavu? when there are issues they just seem to get lost in cyberspace What problems is Lavu solving and how is that benefiting you? Sales reporting and more accurate ordering

"Boothbay Craft Brewery LAVU review "

What do you like best about Lavu? Customer service is fantastic! The best! What do you dislike about Lavu? Initial set up of the hardware. Software was way easier. What problems is Lavu solving and how is that benefiting you? Financial Reports. Time cards/Payroll. Theft of employees. Tip tracking. Busy hours of operation. Training testimonials.

"Lavu has transformed our restaurant operations from "good" to "GREAT"."

What do you like best about Lavu? The system is so easy to use and so reliable. What do you dislike about Lavu? We would like to be able to see an "all day" in addition to seeing what is on each ticket/table. This would enable us to take a look for example at how many strip steaks I should have working for the entire restaurant at any given time. Recommendations to others considering Lavu: This will be the BEST decision you can make for your operation and yourself! What problems is Lavu ...

"Stay away"

What do you like best about Lavu? The interface is nice and easy to navigate. But once you push the buttons that's where everything goes down hill... What do you dislike about Lavu? Everything else! Whenever we have a issue they send it to the "developmental team" also known as the black hole. When we signed up they said "offline processing was in the works" that was 2 years ago. Reports are literally ALWAYS wrong. If you look at sales on two different reports they never are the same. For a ...

"Ok pos system, terrible connectivity issues all around."

What do you like best about Lavu? Being able to work on it online any where, not just in store. What do you dislike about Lavu? constintly has printer ond Kitchen monitor issues and the ipod touchs freeze all the time What problems is Lavu solving and how is that benefiting you? None

"Lavu QSR and Restaurant use"

What do you like best about Lavu? We have both a fish market, with QSR takeout needs and a full-service restaurant. Lavu is able to support both of these uses at the same time, in a logical, easy to use manner. Training for my staff is minimal. What do you dislike about Lavu? Set up was very trying. My original rep never even looked at my facility. That being said, Lavu sent a tech (Anne) out to set me up. It took she and I a while to work out all the bugs, but she was dedicated to ...