9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 381-390 out of 422
AU
Anonymous User
04/27/18
"Some areas are good. Some aspects need better user experience"
What do you like best about Lavu? The customer service is fantastic. For high level review of sales data, the portal provides relevant information. What do you dislike about Lavu? As a owner with multiple restaurants, I would like to have a dashboard to easily download data, see daily trends in graphs. I don't see there such options available. What problems is Lavu solving and how is that benefiting you? Lavu is our platform for POS. We use it for our day to day operations at our restaurants.
AU
Anonymous User
04/27/18
"Up & Coming company but competitive in the market"
What do you like best about Lavu? The menu is extremely easy to modify without too much going on for the average user to be capable of accomplishing the main tasks necessary to adjust menu items & prices as well as create new items. Everything is VERY WELL integrated with each other. What do you dislike about Lavu? The company simply needs some time to grow into it's own shoes. I experienced quite a bit of difficulty with the install going through a 3rd party contractor and details of the ...
Read more
JS
John S
04/27/18
"Using lavu"
What do you like best about Lavu? The ability to take orders at table saves time and staff What do you dislike about Lavu? Not accepting chip credit cards creates potential charge backs What problems is Lavu solving and how is that benefiting you? Efficient order taking reducing order time
JS
John S
04/27/18
"Using lavu"
What do you like best about Lavu? The ability to take orders at table saves time and staff What do you dislike about Lavu? Not accepting chip credit cards creates potential charge backs What problems is Lavu solving and how is that benefiting you? Efficient order taking reducing order time
AU
Anonymous User
04/27/18
"Some areas are good. Some aspects need better user experience"
What do you like best about Lavu? The customer service is fantastic. For high level review of sales data, the portal provides relevant information. What do you dislike about Lavu? As a owner with multiple restaurants, I would like to have a dashboard to easily download data, see daily trends in graphs. I don't see there such options available. What problems is Lavu solving and how is that benefiting you? Lavu is our platform for POS. We use it for our day to day operations at our restaurants.
AU
Anonymous User
04/27/18
"Up & Coming company but competitive in the market"
What do you like best about Lavu? The menu is extremely easy to modify without too much going on for the average user to be capable of accomplishing the main tasks necessary to adjust menu items & prices as well as create new items. Everything is VERY WELL integrated with each other. What do you dislike about Lavu? The company simply needs some time to grow into it's own shoes. I experienced quite a bit of difficulty with the install going through a 3rd party contractor and details of the ...
Read more
CB
coleen b
04/27/18
"Lavu is a multi dimensional POS system "
What do you like best about Lavu? It's fully customizable! I can have whatever buttons work for my organization. If I need to add or subtract a menu item, it's easy What do you dislike about Lavu? I wish there was some sort of user guide to help facilitate the initial set up. Some of the terms were a bit confusing and there really wasn't anywhere to get clarification. You only get 2 hours of free tech support, so I tried to do as much of the set up on my own as I could. What problems is ...
Read more
AU
Anonymous User
04/26/18
"Great"
What do you like best about Lavu? The ease of use And the reports are amazing What do you dislike about Lavu? The inventory system is extremely difficult to use What problems is Lavu solving and how is that benefiting you? We are solving the problem of having Longline steel with only cash the benefits that I have realized are the ease of use and the tracking is amazing
AU
Anonymous User
04/26/18
"Great"
What do you like best about Lavu? The ease of use And the reports are amazing What do you dislike about Lavu? The inventory system is extremely difficult to use What problems is Lavu solving and how is that benefiting you? We are solving the problem of having Longline steel with only cash the benefits that I have realized are the ease of use and the tracking is amazing
JS
Jennie S
04/25/18
"Great POS for our Small Hospitality Businesses"
What do you like best about Lavu? Lavu is easy for even the most non-tech staff to use and us managers can access it from all times off-site. What do you dislike about Lavu? Self setup can be difficult but it is doable. We have done it three times! What problems is Lavu solving and how is that benefiting you? Reports are amazing! We are able to really drill down on our information and maximize sales as a result.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].