Lavu Reviews in July 2026: User Ratings, Pros & Cons

"Lavu Good for U"

What do you like best about Lavu? simple use and mobile app access for checking sales What do you dislike about Lavu? cant stay logged in on mobile app & too many key strokes to login What problems is Lavu solving and how is that benefiting you? gift card - customer loyalty

"So far pretty good"

What do you like best about Lavu? It's simple and and easy to use. Love online ordering What do you dislike about Lavu? Support hours should be 24/7 I had to wait for next day to resolve my issue What problems is Lavu solving and how is that benefiting you? Managing cash register

"Efficient System"

What do you like best about Lavu? Control of hardware mostly with the ability go to store to ad new server iPads and not buy customer hardware What do you dislike about Lavu? Not having a rep or more support to get ahead of issues - we only have support for problems. I would love more non-emergency support. Also - wait time is too long for emergencies. Recommendations to others considering Lavu: Its a great product but I would say there is some level of tech that owners and managers must ...

"It's off to a decent start"

What do you like best about Lavu? The optional and forced modifiers make it easier to train staff on our menu variations. We're in between a quick serve and sit-down restaurant, so don't utilize the table layout. Catered events are much easier to create tabs without distracting the customers, while also providing a timeline of hourly sales to help examine scheduling needs. What do you dislike about Lavu? Lavu's main tripping points come in two areas: (1) trying to be an all-encompassing ...

"A great POS for a small to midsize business"

What do you like best about Lavu? The ease of the system, to adjust buttons and customize screens. Also being able to see all open/closed checks and make adjustments via phone What do you dislike about Lavu? We are a high volume bar and the checks take a second of 2 to close them out. This can be difficult with a line at our bar. What problems is Lavu solving and how is that benefiting you? It keeps tracking of sales and inventory very easy and we appreciate the 24 hour support.

"A great POS for a small to midsize business"

What do you like best about Lavu? The ease of the system, to adjust buttons and customize screens. Also being able to see all open/closed checks and make adjustments via phone What do you dislike about Lavu? We are a high volume bar and the checks take a second of 2 to close them out. This can be difficult with a line at our bar. What problems is Lavu solving and how is that benefiting you? It keeps tracking of sales and inventory very easy and we appreciate the 24 hour support.

"With them from from the beginning"

What do you like best about Lavu? The tech support is quite good. The folks seem to genuinely care. Lavu has fixed many of the problems they used to have. The value is significant. What do you dislike about Lavu? Hard to compare, since we never used another system. What problems is Lavu solving and how is that benefiting you? When we started, seven years ago, we were using paper and pencil. Accuracy was greatly increased.

"It is very easy to use the POS for all people that do not use computers."

What do you like best about Lavu? There is very little hardware that breaks down. I don't have to call the help desk very often. It gives me very detailed reports. What do you dislike about Lavu? When I do a void or refund it does not give me an accurate reading. The credit card report from LAVU and the credit card batch report from the credit card company often do not match and is very difficult for our accounting department to get an accurate reading. What problems is Lavu solving and how ...

"A full experience of not without its own quirks"

What do you like best about Lavu? Loves it’s accessablity, ease of use. The ability to update at a moment’s notice is refreshing. It allows for me to be offsite if needed and to still get a clear picture of what is going on in my establishment What do you dislike about Lavu? Horrible back office. Unclear reporting. Very difficult to reconcile end of business. It seems as if whomever programmed the end of business reporting has no clue what restaurant owners really need to see and do at the ...

"Student Real Life Industry Learning Experiences"

What do you like best about Lavu? Being able to use IPads and ease of access in making menu modifications. What do you dislike about Lavu? Haven’t really experienced a situation that would be relevant to dislike. What problems is Lavu solving and how is that benefiting you? We now have the capability to process credit/debit transactions resulting in an increase in covers.