9.2
Spot Score

Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 361-370 out of 422
CC
carlos c
11/14/18
"Mixed Emotions"
What do you like best about Lavu? love the way you can find almost anything business related in just a few seconds. What do you dislike about Lavu? we have other software programs that need to be compatible with LAVU that we were told would be compatible with LAVU....that cannot talk to one another. We're currently waiting to roll out a Wine Club - very important to our business that is on ice because Bloyal cannot talk to LAVU. Recommendations to others considering Lavu: follow up and ...
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AU
Anonymous User
11/14/18
"Efficient and easy to work with."
What do you like best about Lavu? What i like best about Lavu is how easy you analyze your data and take decisions. Lavu provide all types of resports based on products, sales, staff and everything one can imagine. What do you dislike about Lavu? There is nothing I don’t like about Lavu, however there are always provements and small bugs to fix. Overall its a great tool. What problems is Lavu solving and how is that benefiting you? I would say that controlling all aspects of your business ...
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VF
Valerie F
11/14/18
"Love Lavu!"
What do you like best about Lavu? Full customization yet easy to use and learn. Also - Great customer service! What do you dislike about Lavu? The balancing till at night with square credit card integration option that we have is a bit difficult to navigate especially at first What problems is Lavu solving and how is that benefiting you? Many. We are a tap house firstly and this integrates with our beer menu software. We also love the ease of reports and real time data retrieval.
AU
Anonymous User
11/14/18
"Lavu works great for us!"
What do you like best about Lavu? Lavu is great for our business in the sense that it is able to be mobile throughout our building as we do multiple types of business transactions. I enjoy the customer service chat available on the website, the representatives are always quick to help and I am always able to get my questions answered What do you dislike about Lavu? It can be a difficult POS system to learn at first. Different from others. What problems is Lavu solving and how is that ...
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AU
Anonymous User
11/14/18
"All our locations are reporting in one system"
What do you like best about Lavu? I like that I can do a wide variety of reports to include all my locations or just one, I like that I can add on programs for more specific tracking. I like that I can export to excel for easier translations. I like that I can update menu items to fit the seasons or locations. Lavu is user friendly, has training guides and training videos to walk you through setting things up as well where to find certain buttons. I have had better luck when I call in for ...
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AU
Anonymous User
11/13/18
"Lavu at an ice cream store"
What do you like best about Lavu? The program is easy to use both from the back end and the app. The system is responsive and we never have connectivity issues. What do you dislike about Lavu? I have had difficulty working with their gift certificate interface. It was very buggy and took a very long time to get it working. What problems is Lavu solving and how is that benefiting you? We are able to weigh our ice cream as a way of keeping tabs on costs.
EE
Eric E
11/13/18
"A sophisticated restaurant point of sale system"
What do you like best about Lavu? Features such as tableside ordering, intuitive check splitting, online ordering and local reps. Also the freedom to choose from many credit card processing companies, not just one or two. What do you dislike about Lavu? Lavu has become a bit greedy over the past few years. Prices seem to just go up and up and up. Features that used to be included now cost extra. Recommendations to others considering Lavu: Few restaurant POS solutions offer the flexibility ...
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CR
Chris R
11/13/18
"Decent system with good online service - clunky back end"
What do you like best about Lavu? Hand held ordering is great. Learning for servers is very simple. Very easy to view sales from back end app on my phone, computer or tablet. Love the KDS. I wish it was a touch screen but you learn to live with it. What do you dislike about Lavu? The back end isn't very user friendly for reports. Phone service is bad. Too many errors in the reports when downloading. Recommendations to others considering Lavu: I liked Touch Bistro front end better but they ...
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CM
C Marie M
11/13/18
"Good Option!"
What do you like best about Lavu? I really like the control I have over the POS user interface. Lavu will have a team build it for you, but I like that I was able to do it all myself! It has the ability to setup pictures even for your menu items. It can be as fancy as you'd like, or as simple. It works anyway you want it. We used this sytem in a non traditional way while waiting fo have the funding to purchase the register, and it blew our minds how amazinly it worked even for that! What do ...
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RS
Robert S
11/13/18
"Great POS"
What do you like best about Lavu? I love this pos cause it so easy and simple to use and its also very user friendly and actually makes sense for a restaurant to have it . What do you dislike about Lavu? How i have to hit 5 buttons to cash a card out.I also hate the transaction succesfful screen pop up after u cash out.Should this POs want to make things faster for me? Recommendations to others considering Lavu: Very easy and simple to use and i would use it for any other type of business ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].