9.2
Spot Score

Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 351-360 out of 422
AU
Anonymous User
05/22/19
"Good program easy and convenient"
What do you like best about Lavu? I like how easy it is to view sales snapshots, timekeeping reports, and view itemized sales, voids, and comps. What do you dislike about Lavu? There is nothing in particular that I dislike. I do wish that the software could be created into a mobile app so I can access functions from my mobile device. What problems is Lavu solving and how is that benefiting you? Pos system, financial transactions, timekeeping
AU
Anonymous User
02/20/19
"Flexible but not always reliable"
What do you like best about Lavu? I like that Lavu allows customization when it comes to designing buttons and menus. The navigation on the interface and the as well as the back end is straight forward and easy to use. It also organizes sales information into graphs, which is a nice visual. What do you dislike about Lavu? The system is slow to print receipts, and also slow when loading new menu items when the settings need to be reloaded. It sometimes crashes, and also the way that checks ...
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AU
Anonymous User
02/09/19
"Fairly User Friendly"
What do you like best about Lavu? The clean look is pretty user friendly, and there are a wide variety of customizable options for items. What do you dislike about Lavu? Not sure how to create a "Customer Tab" option, and the software freezes often. What problems is Lavu solving and how is that benefiting you? Simple POS system and works well on an iPad.
JM
Joel M D
11/27/18
"Great POS with lots of options"
What do you like best about Lavu? It is user friendly and easy to tailor to needs of business. Support is always available. What do you dislike about Lavu? Some reports are not always where you would think they would be. You may have to try a few different selections before you find what you are looking for. Recommendations to others considering Lavu: Great POS that you set-up and learn easily. What problems is Lavu solving and how is that benefiting you? We have 2 differents businesses ...
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ND
Nicole D
11/27/18
"Great company!"
What do you like best about Lavu? Really quick response rate and they take pride in helping their customers with any problems they may have. What do you dislike about Lavu? Nothing to dislike, everyone always goes above and beyond Recommendations to others considering Lavu: So easy to set up What problems is Lavu solving and how is that benefiting you? My bar & restaurant is well organized because Lavu’s system is so effuci
SS
Steve S
11/26/18
"Simple to use, priced right, easy to implement"
What do you like best about Lavu? The software is intuitive and simple to learn. It saves time on training new employees as well. Also, the tableside options are strong and do not carry a monthly fee. What do you dislike about Lavu? It does not have reservation management. Recommendations to others considering Lavu: Work with a certified reseller who will not only consult on the correct hardware, but help train you and your staff on the software. What problems is Lavu solving and how is ...
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AU
Anonymous User
11/26/18
"Lavu: Going above and beyond for Merchants and ReSellers"
What do you like best about Lavu? I enjoyed working with Jesse C to get the gift cards working. This has been a back and forth issue and this particular team member went above and beyond to make sure our merchants were set up correctly for Lavu Gift. What do you dislike about Lavu? everyone is NOT on the same page and different people give different answers. I called in and was told that Lavu gift does not work with EMV terminals, then when I spoke with a manager they said it works with ...
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AU
Anonymous User
11/16/18
"Lavu"
What do you like best about Lavu? Ease of use, tableside payments, and ability to check reporting from anywhere. What do you dislike about Lavu? Customer service hold times can be long at times What problems is Lavu solving and how is that benefiting you? Faster table turnover and increasing revenue with tableside ordering.
SS
Steve S
11/15/18
"Lavu Point of Sale - It works well and is priced correctly"
What do you like best about Lavu? Pricing is very competitive, and the features are fantastic. What do you dislike about Lavu? There is no reservation management feature. Recommendations to others considering Lavu: Lavu is a great product, with excellent customer service. They don't have proprietary credit card processing, meaning the merchant can choose their own processor and get the best rate possible. What problems is Lavu solving and how is that benefiting you? Lavu has quickened my ...
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AU
Anonymous User
11/15/18
"Falls short of an exceptional experience"
What do you like best about Lavu? Interface, functionality and being able to review history dada. What do you dislike about Lavu? No customer experience, all contact from Lavu are reactive follow-ups... Recommendations to others considering Lavu: Ask lots of Q's before... What problems is Lavu solving and how is that benefiting you? Data storage, being able to review and download stats and reports
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].