Lavu Reviews in July 2026: User Ratings, Pros & Cons

Lavu has made our restaurant operations way better than before

PROS: Since using Lavu, our restaurant operation transformed from being “good” to “great”.The system is very reliable. Apart from that, it is very user-friendly. CONS: Aside from being able to see the food items ordered by each table, it would be nice if there will be an “all-day” feature where we can view the number of orders of a particular dish we have within the day.

A really exceptional tool for sellers

PROS: I really like the service that their customer support agents provide, as they were able to actually help me out with an issue our business was encountering. Setting up gift cards has been a thorn in our side for some time, and the agent was able to fix it for us. CONS: Having said that their customer service was great in this particular instance, it was a bit of a slog to get to that point. I got different responses from different people, with some of them contradicting previous ...

Business transactions become easier with Lavu

PROS: Lavu is our to-go source for making business transactions easy. Through its mobile capability, we are able to use it throughout the building while doing multiple business transactions. The customer support is amazing. We can connect with them directly through the site and they are prompt whenever we have questions and concerns. CONS: Compared to other POS system, Lavu is a bit complicated and hard to learn in the beginning. But as time goes on, we understand how it works.

A perfect POS system for restaurants

PROS: This POS system has it all. It is user-friendly, simple, and easy to use. This is a must-have solution for restaurant businesses. CONS: The need to hit the five buttons to cash out a card makes the process longer. Also, I don’t like the popping up window appearing on the screen every time the cash out transaction is completed. It could have been better if they make transactions much faster than this.

"STAY AWAY"

What do you like best about Lavu? Being an iPad based system it theoretically offer mobility and flexibility What do you dislike about Lavu? The system being cloud based has no functioning offline mode and when your connection is down or their servers crash (which happens often), you are out of luck. No credit card processing, no orders sent to the kitchen. Recommendations to others considering Lavu: I purchased a complete system from LAVU this past April with the intent to upgrade my ...

Gives me control over the POS user interface

PROS: Lavu has established a team of experts who will help us, but it’s nice that they let us do things on our own. The software allows us to set up images for menu items. We had placed our own design. We even utilize the system in a non-conventional way while waiting for our funds to be used to buy a registration. We’re amazed at how this software works. CONS: I don’t like navigating around its web interface. I think its layout is a bit confusing and not so user-friendly. I could have ...

A good program for different kinds of users

PROS: There are plenty of things we like about Lavu. It allows us to generate various reports to include our locations and lets us add some plug-ins to make tracking more specific. It enables us to export data on a spreadsheet and update menu items to suit on a particular location or season. Learning Lavu is easy as it comes with training videos and guides. Its interface is user-friendly. The customer service is excellent as well. They always have solutions and provide discounts on ...

User-friendly and great for business

PROS: I really appreciate how this tool has made it easy for me to be on top of my business. This is because I can easily pull up any information that I may need, whether its comps, voids, itemized sales, timekeeping reports, and sales snapshots. I am never caught uninformed thanks to this. CONS: One thing that would really take this to the next level is if it had a mobile version. It would be really convenient for me if I could use my mobile device to access the functions.

A wonderful system that has multiple features

PROS: One thing that really stood out to me was how customizable this tool is, on top of being really easy to use. There was no steep learning curve, so implementing it was a breeze. Support staff was also very helpful and constantly available, so any issues I have are easily resolved. CONS: Unfortunately, I didn't find this tool as intuitive when it comes to reports. It can be difficult to find the report that you need so this can definitely be improved.

"Simple and easy to use "

What do you like best about Lavu? Lavu makes it very easy to track sales or employee hours by any date range with only a few clicks of the mouse. What do you dislike about Lavu? There is nothing in particular that i dislike about lavu. What problems is Lavu solving and how is that benefiting you? Timekeeping and sales, transaction processing.