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9.2

Spot Score

Lavu - POS Software

Lavu Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your restaurant with Lavu's innovative technology.

4.1

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Starts from $69 / Month

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Lavu Reviews & Ratings

4.1

Very Good

Based on 527 ratings & 422 reviews

Rating Distribution

Excellent

(312)

Very Good

(69)

Good

(15)

Poor

(6)

Terible

(20)

Spotsaas Editor’s POV

Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more

Lavu pros and cons

  • Easy setup and user-friendly interface, making operations smooth for businesses.

  • Efficient onboarding process with excellent support staff, simplifying the transition for users.

  • Reliable and customizable system that modernizes operations, meeting business needs effectively.

  • Strong customer service with a responsive and supportive team, ensuring a positive user experience.

  • Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.

  • Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.

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Showing 301-310 out of 422

AG

Adam Gerstorff

02/03/22

5 out of 5

The best employee Lavu has.

Date of experience: February 04, 2022

JC

Jeff Clark

02/03/22

5 out of 5

Roy was very helpful.

Roy was very helpful.

GF

Gerald Falcon

02/03/22

5 out of 5

Great at answering all my questions!

Great at answering all my questions!

JS

James Shepherd

02/03/22

5 out of 5

Great POS for Restaurants!

As a payments industry expert, I have been impressed by the technology and service provided by Lavu. Not only do they offer cutting edge point of sale technology for restaurants, they also have cash discounting built in, that allows restaurant owners to dramatically lower their payment processing fees. I recommend Lavu.

A

Antonio

02/02/22

5 out of 5

Great customer service

I have been in business for over 20 years and have used a few POS in this timeframe. Lavu it’s the Best. Why? Their customer service!!!! These guy’s are always there to help. It does not matter what time of day it is, or what day. Sunday, holiday you name it they always pick up the phone. Usually in a timely matter. They are always very professional and take care of the issues. This is why to me Lavu is the BEST POS on the market. Keep up the great work fellows. Tony Morel Kaladi’s Coffee Bar

DP

Dan Perry

02/02/22

5 out of 5

Fixed checkout screen

Date of experience: February 03, 2022

M

Mitch

02/02/22

5 out of 5

Good, Quick, and Helpful Assistance

quick feedback, Roy was very helpful and fixed a frustrating issue by simply explaining the concepts to me

VK

vinny king

02/01/22

5 out of 5

Tom resolved my account problem quickly…

Tom resolved my account problem quickly and accurately. Appreciate the help!!

JP

Jamie Patten

02/01/22

5 out of 5

Very good

Very good. Ordering new printers, the gentleman found the best ones for our particular configuration, ordered them, and answered all of my questions.

AA

Ahmad Aboshie

02/01/22

5 out of 5

Lavu is lucky to have Naziah

Lavu is lucky to have Naziah, she’s very helpful and smart. She always do her job and keeps following up with the customers for satisfaction.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].