9.2
Spot Score

Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 301-310 out of 422
AG
Adam Gerstorff
02/03/22
The best employee Lavu has.
Date of experience: February 04, 2022
JC
Jeff Clark
02/03/22
Roy was very helpful.
Roy was very helpful.
GF
Gerald Falcon
02/03/22
Great at answering all my questions!
Great at answering all my questions!
JS
James Shepherd
02/03/22
Great POS for Restaurants!
As a payments industry expert, I have been impressed by the technology and service provided by Lavu. Not only do they offer cutting edge point of sale technology for restaurants, they also have cash discounting built in, that allows restaurant owners to dramatically lower their payment processing fees. I recommend Lavu.
A
Antonio
02/02/22
Great customer service
I have been in business for over 20 years and have used a few POS in this timeframe. Lavu it’s the Best. Why? Their customer service!!!! These guy’s are always there to help. It does not matter what time of day it is, or what day. Sunday, holiday you name it they always pick up the phone. Usually in a timely matter. They are always very professional and take care of the issues. This is why to me Lavu is the BEST POS on the market. Keep up the great work fellows. Tony Morel Kaladi’s Coffee Bar
DP
Dan Perry
02/02/22
Fixed checkout screen
Date of experience: February 03, 2022
M
Mitch
02/02/22
Good, Quick, and Helpful Assistance
quick feedback, Roy was very helpful and fixed a frustrating issue by simply explaining the concepts to me
VK
vinny king
02/01/22
Tom resolved my account problem quickly…
Tom resolved my account problem quickly and accurately. Appreciate the help!!
JP
Jamie Patten
02/01/22
Very good
Very good. Ordering new printers, the gentleman found the best ones for our particular configuration, ordered them, and answered all of my questions.
AA
Ahmad Aboshie
02/01/22
Lavu is lucky to have Naziah
Lavu is lucky to have Naziah, she’s very helpful and smart. She always do her job and keeps following up with the customers for satisfaction.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].