9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
Add to compare
Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
Filter results
Sort by :
Showing 291-300 out of 422
NM
Naeem Muhammad
02/06/22
Very Helpful
Got me up and going really quickly. Very helpful tech support!
TS
Tim S
02/06/22
I have used Lavu for 5 years
I have used Lavu for 5 years. What they lack in very few missing product features, they more than make up for customer service. I have direct phone numbers for many of customer service team members and they are more than willing to help me when I need it. I wholeheartedly recommend Lavu to all of my friends because the team cares about my restaurant.
M
Matt
02/06/22
Great help from Nich getting me the…
Great help from Nich getting me the information needed for our customer!!
KT
Kindling Texas Kitchen
02/06/22
Ordered 2 card readers
Ordered 2 card readers, representative was very helpful and thorough.
VB
Vinny Breault
02/04/22
Lavu is a World Class Point-of-Sale and Software
After working in the payments industry for over 20 years, I can undoubtedly say "Lavu is a world class solution". Their point-of-sale is user friendly, fast and powerful. I especially like their cloud capabilities with online ordering, drill down reporting, and that they're and Apple based product. I'd recommend Lavu to any type of restaurant: full service, fast food, bar, etc...
AK
AMMAR KHORJIYA
02/04/22
100% recommended
Great service solution to every problem love the software easy to use
BL
Brian Lewis
02/03/22
Fantastic and very knowledgeable.
Sohaib, Fantastic and very knowledgeable. Knows his stuff and easy to work with. Always a pleasure working with you.
SQ
Selvie Qulafi
02/03/22
Not Too Good To Be True!
The cash discount program has been working great! A lot of restaurants in our area have been implementing it without me being all that aware. Crazy! Thank you for having us try it.
M
Michael
02/03/22
Lavu is a great system
I love Lavu! It's always been easy to use and if I get stuck on something, Lavu Support always helps me figure it out. All of my employees enjoy using it too!
GL
Gary Lerner
02/03/22
Pax S300…P2PE project
I have been trying to get the Pax S300 to accept P2P Encryption. Jack from LAVU payment department has been working with me on this project. He is knowledgeable and patient and has been very helpful in doing numerous tests and configurations to get it to work. I am now in discussion with Pax engineering. Once resolved Jack will do another test to be sure it works correctly on your POS system for my merchant.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].