9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 241-250 out of 422
WB
Warren Bell
03/12/22
Sales numbers in Lavu were not…
Sales numbers in Lavu were not coincident with revenue numbers in QB. Reached out to Lavu support on a Sunday. Support alerted the sales organization to investigate the Lavu configuration of the QB gateway
GF
Gerald Falcon
03/08/22
Great work from Hank
Date of experience: March 09, 2022
KK
Kalby's Koffee
03/07/22
Lavu is very user friendly
Lavu is very user friendly, from the management of food inventory, adding new items to our system, scheduling, daily reports and especially the ease of use for our employees processing orders.
MM
mark murakami
03/06/22
I needed some information and contacted…
I needed some information and contacted Customer Support and Hank answered. He was courteous and helpful, had all the the answers and gave a few a me a suggestions. 5 STARS!
RG
Rusty Greenlee
03/05/22
Online menus
Hank spent over 2 hours cleaning up issues with the online menus at my 2 locations. They are both updated and looking great! Thanks Hank!
DC
David Cirello
03/04/22
Great Job
Great Job, Very Helpful
K
Kunde
03/04/22
Great product
Great product Great service, had the wobderful experience with Savio who helped me along with what I needed and doubled back so make sure everything was good. Thank you
PV
Phil V
03/01/22
Savio was great
Savio was great! he understood the issue and how to resolve it fast without any trouble. He then showed me how i can make alterations and changes to my backend in the future. Knowledgeable and diligent
JD
jahmal duncan
03/01/22
nikki
nikki was great she walked me through everything step by step stayed with me until the issue was resolved and made sure id be able to fix these problems myself in the future as well and informed me of new printer options as well
TP
TAHER PALGHARWALA
02/28/22
Lavu support team rocks
As always, the support staff is at its best both in providing a complete solution and timely solution big shout out to Nazia and team to make things work smoothly and fixing all backend issues without me even noticing them.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].