9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 151-160 out of 422
MP
Maglio's Pizza
06/09/22
Great customer service
Date of experience: June 10, 2022
AU
Anonymous User
06/08/22
"Customer service technical support was very helpful and patient!"
What do you like best about Lavu? Lavu is an easy to use POS system that offers great customer support. What do you dislike about Lavu? There isn't really anything I can think of. What problems is Lavu solving and how is that benefiting you? We had an issue involving our POS printer, our support person Mir went above and beyond to assist us.
C
customer
06/08/22
Great job!
Very patient, and professional.
PV
Philip V
06/08/22
"Fast, Reliable and Easy"
What do you like best about Lavu? Lavu is a great user-friendly system that allows ease of use for both front and back-end users. Easy to set up, reps and customer service are always responsive. Great! What do you dislike about Lavu? MenuDrive is a little complicated and clunky but still, a great tool and the representatives are always there to make quick changes and help along the way. Recommendations to others considering Lavu: Don't get sucked into other companies offering all kinds of ...
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C
customer
06/03/22
Great support
Great support. Identified network issue in communicating with printer. Called back when they said they would, and even followed up the next day.
C
customer
06/03/22
Nicky did a great job helping me add…
Nicky did a great job helping me add new Epson printer Thanks
HW
Hilton W
05/31/22
"Very good system for the money!"
What do you like best about Lavu? Their customer service is 2nd to none. They are there 24/7 and are happy to help every time I call. What do you dislike about Lavu? Sometimes when there is a systemwide problem they can be hard to get in touch with. What problems is Lavu solving and how is that benefiting you? They are my only point of contact between my employees and taking my customer's orders. They make it very simple to get our customer's orders into the kitchen and get them right.
C
customer
05/31/22
Printers don't work
Printers don't work, no service rep and all help is over the phone
C
customer
05/27/22
answered all my questions and quick help
Date of experience: May 28, 2022
C
customer
05/27/22
Roy is always so helpful!
Date of experience: May 28, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].