9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 161-170 out of 422
GV
Grand View Cafe & RV Park
05/27/22
Dave was patient and efficient
Dave was patient and efficient. Much appreciated.
C
customer
05/26/22
Good customer service
Date of experience: May 27, 2022
C
customer
05/26/22
Mr Rahul is the best
Mr Rahul is the best. There is something that i suggest making Lavu better, hope you consider changing that.
C
customer
05/25/22
Adam
Adam, was very knowledgeable person. Found problem quickly and knew how to fix. very kind.
C
customer
05/25/22
Service was efficient.
Date of experience: May 26, 2022
TK
tracy K
05/24/22
"owner"
What do you like best about Lavu? ease of use, I can log in anytime from home or at work and check on sales, make changes to the menu, time sheets. It's very user friendly and updates immediately What do you dislike about Lavu? don't have anything bad to say, have been using LAVU pos for 10 years and very happy with it. If I have any issues I call them and get a response right away. What problems is Lavu solving and how is that benefiting you? sometimes the internet connection goes down, ...
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C
customer
05/24/22
efficient
efficient, solved the problem fast
ER
Eduardo Rodriguez
05/23/22
Our pos at work was not connecting to…
Our pos at work was not connecting to the printer and when I call lavu costomer service were very nice and easy to work with. The first person I talk to he resolve all the questions and problems our system had. Thanks to lavu for having well trained people to help costomers.
E
Efes
05/23/22
Alen is Excellent and very professional
Date of experience: May 24, 2022
C
customer
05/22/22
The program in general I would give a 3…
The program in general I would give a 3 at best. The service I received with my last tech support was amazing. That individual is by far one of the best assets to the entire business. Patient and helpful. I have had many experiences with the tech support with LAVU and can say with confidence that he was above and beyond helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].