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9.2

Spot Score

Lavu - POS Software

Lavu Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your restaurant with Lavu's innovative technology.

4.1

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Starts from $69 / Month

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Lavu Reviews & Ratings

4.1

Very Good

Based on 527 ratings & 422 reviews

Rating Distribution

Excellent

(312)

Very Good

(69)

Good

(15)

Poor

(6)

Terible

(20)

Spotsaas Editor’s POV

Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more

Lavu pros and cons

  • Easy setup and user-friendly interface, making operations smooth for businesses.

  • Efficient onboarding process with excellent support staff, simplifying the transition for users.

  • Reliable and customizable system that modernizes operations, meeting business needs effectively.

  • Strong customer service with a responsive and supportive team, ensuring a positive user experience.

  • Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.

  • Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.

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Showing 131-140 out of 422

AU

Anonymous User

06/28/22

4.5 out of 5

"6 years with lavu"

What do you like best about Lavu? User friendly, easy to use, easy set up, Great to have access to info everywhere I am What do you dislike about Lavu? Somewhat difficult to quickly "86" items in a rush, would be great to have access to from the pos Recommendations to others considering Lavu: Contact someone currently using it to see their system and get their input What problems is Lavu solving and how is that benefiting you? Integration with other services is vital to streamlining, ...

Read more

NB

Nick Bennett

06/27/22

5 out of 5

I couldn’t be happier

I couldn’t be happier. The customer support was top notch and they walked us through the entire setup. I would highly recommend Lavu POS and their support team is phenomenal!

C

customer

06/27/22

5 out of 5

Roy solved my problem very quickly and…

Roy solved my problem very quickly and was great in that he called my resaurant ant soved it with my staff.

C

customer

06/23/22

5 out of 5

Customer service was super helpful!

Date of experience: June 24, 2022

NW

Nathalie Wu

06/21/22

5 out of 5

Shayla was very patient to walk me…

Shayla was very patient to walk me through connection issues. She saved the day. Thanks so much for being available all the time to solve issues.

C

customer

06/21/22

5 out of 5

Customer service

Customer service in all aspects of Lavu are very helpful. Service is very prompt and friendly. We are satisfied with service

C

customer

06/20/22

5 out of 5

Excellent service and support

Excellent service and support. System is well designed and easy to use. Great value with tons of options!

C

customer

06/19/22

5 out of 5

Great support fast and competent as…

Great support fast and competent as always. Thanks Rahul K and the Lavu team!

C

customer

06/19/22

5 out of 5

Very helpful and patient

Very helpful and patient. Thank you

C

customer

06/19/22

5 out of 5

Professional care and expert knowledge

Date of experience: June 20, 2022

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].