Lattice Reviews in August 2026: User Ratings, Pros & Cons

Lattice has changed the way we view performance management

What do you like best? The platform itself is extremely user-friendly, so besides the ease-of-use and being visually appealing to the eye, Lattice offers an abundance of resource content. Content I've been able to share company-wide. On top of that, the training I've received from the Customer Success team has been outstanding. It's evident they believe in their product and want to make sure their clients get the most out of it. What do you dislike? The one thing I'd like to see added ...

Fourth Month Using Lattice - Completely Satisfied

What do you like best? My company has been using the feedback, 1:1, updates, goals, and review features for four months now. We previously did not have a performance management tool in place so the introduction of Lattice has been a night to day switch for us. I find value in all of the Lattice features but my favorite part of the product is their constant product development. It seems like every week there is a new update to the platform that always seems to be exactly what I wanted ...

Great system and service!

What do you like best? Lattice is easy to use, navigate through, and understand. We've been a customer for a while and they not only listen to feedback but implement changes. The customer service is honestly some of the best I've ever experienced. My questions are always answered and if we have any issues (rarely we see steps to resolve them quickly. What do you dislike? Not much to dislike with Lattice. As I said before, when we've had issues in the past- we see changes quickly. If I ...

Love Lattice!

What do you like best? Lattice is a great all in one tool that fosters transparency across the org. In one tool we can track company OKRs, employee performance, receive feedback, and so much more! We particularly enjoy that Lattice helps foster transparency: OKRs are visible to employees, the org chart is easy to navigate, and 360 reviews allow us to stay in sync -- which is important for a remote company. What do you dislike? It would be really neat if some of the informational help ...

So glad we went with Lattice!

What do you like best? Lattice's implementation process was the best we've had with any SaaS product we've brought onboard (as we use hundreds! Our success manager was incredibly informative and available, willing to hold our hand through our first review cycle and actually *teach* us the product so we become successful admins. This helped with adoption and reduced new system frustration with the whole team a great deal. This was the largest positive differentiator by far. The product ...

Fantastic people management tool

What do you like best? Lattice has built an excellent product that makes the management people simple. From annual performance reviews to managing agendas for 1:1 meetings, they really have the basics covered. What do you dislike? More integrations would be nice, employee surveys (satisfaction, enps. Perhaps employee journey with milestones ( onboarding, training, first year management playbooks, promotion threshold tracking What problems are you solving with the product? What ...

Glad it's Lattice

What do you like best? It's so easy to use. There are many functions and they all add value in different ways. The tool is completely customizable. What do you dislike? The reporting function could be improved but I think they are working on it. What problems are you solving with the product? What benefits have you realized? We wanted a tool designed for continuous feedback and transparency, this is it!

Eliminated Annual Performance Reviews

What do you like best? The personal support we received during implementation was helpful, appreciated and rare. Hanna listened to understand the internal program/process we were looking to develop and then made recommendations on how we could use Lattice to support our objectives. When Lattice couldn't do something we wanted, she sent our suggestions onto product development, making us feel like our opinion mattered. What do you dislike? I wish we did not have to use scored ...

Easy to use and manage, great for performance tracking

What do you like best? I like the simple usability of Lattice, and that it's intuitive and organized well. The program is easy to use, and has straightforward tutorials to teach users. What do you dislike? I would've said in the past the question of anonymity in providing feedback to a peer, but that option is now available on Lattice. Lattice allows person A to provide feedback about person B to their supervisor, and person B does not see who provided the feedback, only that ...

Team Improvement

What do you like best? The fact that we can help our coworkers. What do you dislike? It was a little bit longer than expected. Recommendations to others considering the product: It's a great tool to improve your team general skills. What problems are you solving with the product? What benefits have you realized? The communication inside my team has been improved and everyone is working in their weaknesses.