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9.7

Spot Score

Laserfiche - Document Management Software

Laserfiche Reviews in June 2026: User Ratings, Pros & Cons

Streamline your documents, simplify your workflow.

4.6

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Laserfiche offers custom pricing plan

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Laserfiche Reviews & Ratings

4.6

Excellent

Based on 373 ratings & 501 reviews

Rating Distribution

Excellent

(440)

Very Good

(52)

Good

(6)

Poor

(0)

Terible

(3)

Spotsaas Editor’s POV

Laserfiche is a highly intuitive and efficient product that has garnered positive feedback for its ability to streamline processes and offer advanced automation features. Users appreciate its user-friendly interface, versatile form designer, and powerful searching capabilities, allowing for easy organization and retrieval of documents. The software's automation ...Read more

Laserfiche pros and cons

  • Easy to use and intuitive interface for both basic and advanced tasks.

  • Efficient document management, search functions, and archiving capabilities.

  • Facilitates automation of processes and workflows, saving time and increasing efficiency.

  • Excellent customer support and resources for users, even for inexperienced individuals.

  • Complexity in advanced features and customizations might be overwhelming for new users without proper training or support.

  • Limited options for customization in certain areas like form design and reporting capabilities.

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Showing 221-230 out of 501

AU

Anonymous User

02/10/22

5 out of 5

"Laserfiche is God sent"

What do you like best about Laserfiche? I like how user friendly forms and workflow have gotten over the years What do you dislike about Laserfiche? I don't particularly appreciate that Empower wasn't in person this year What problems is Laserfiche solving and how is that benefiting you? Workflow, travel forms for my job, purchase request process

IC

Ingeborg C

02/10/22

5 out of 5

"Laserfiche is excellent."

What do you like best about Laserfiche? Laserfiche applications have been extremely helpful during the pandemic to get a lot of our staff WFH while client interaction remains. What do you dislike about Laserfiche? There is currently nothing to dislike. We have many of their modules and they work perfectly together. What problems is Laserfiche solving and how is that benefiting you? Mainly reducing paperwork/storage and less need for the public or other agencies to have to physically bring ...

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AU

Anonymous User

02/10/22

5 out of 5

"Laserfiche is the best!"

What do you like best about Laserfiche? Efficient and streamlined, adds time back to your day! What do you dislike about Laserfiche? I think it's always exciting to keep a close eye on new features being released, not a dislike but there is always room for improvement. What problems is Laserfiche solving and how is that benefiting you? Time shortage! The biggest difference I see when Laserfiche is incorporated in processes is that it adds time back.

LS

Laurie S

02/10/22

5 out of 5

"Laserfiche the solution to increase both efficiency and office/warehouse space"

What do you like best about Laserfiche? The search capabilities within Laserfiche have drastically saved wasted hours of looking for paper copies of business documents. Everything needed is at your fingertips and you do not have to physically find what you need. What do you dislike about Laserfiche? This is a tough question. It is hard to find fault with this product. Sometimes reindexing is needed to speed up the search process. What problems is Laserfiche solving and how is that ...

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MC

Menfis C

02/10/22

5 out of 5

"Digital Transformation Reimagined"

What do you like best about Laserfiche? Laserfiche is user-friendly, which is excellent as many organizations are afraid of switching to an automated business process. It is effortless to get used to, especially with all the time saved when you do not need to hand out a paper document to different departments. What do you dislike about Laserfiche? Laserfiche Cloud does not offer CJIS data compliance for some states in the US, making it difficult for small cities and municipalities that are ...

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SS

Sandra S

02/09/22

5 out of 5

"recommended Laserfiche program"

What do you like best about Laserfiche? I am Laserfiche Clerk/Help Desk; As a help desk, I assist other Laserfiche users with Laserfiche issues, Laserfiche Forms, and scanning problems. My job as a Laserfiche clerk is to set the new users up into their computer and set the folders and scanner. I assist others in scanning all the documents into our system. What do you dislike about Laserfiche? We dislike nothing, but we like for you to keep up with system upgrades to ensure improvements that ...

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AU

Anonymous User

02/09/22

5 out of 5

"Great Product"

What do you like best about Laserfiche? I like the flexibility Laserfiche forms has, and having JavaScipt and CSS is a bonus. What do you dislike about Laserfiche? A minor feature that would be nice is allowing workflow to retrieve uploads from Laserfiche Forms. What problems is Laserfiche solving and how is that benefiting you? All paper-based processes are now digitized. The benefit I have realized is all documents are organized and accessible to the right people.

DM

Debra M

02/09/22

5 out of 5

"Records Management for a city government"

What do you like best about Laserfiche? I love it for long-term records management. With Laserfiche in place, we were able to receive an exception from the State Archives. Records uploaded to Laserfiche and reviewed for accuracy then became recognized as the original. Paper copies were the duplicates, which we no longer needed to retain. It opened up a lot of storage space for us. What do you dislike about Laserfiche? I don't particularly appreciate having to purchase separate modules, such ...

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MS

Mechelle S

02/09/22

5 out of 5

"Very efficient software suitable for mid size to large companies."

What do you like best about Laserfiche? If you invest enough time in planning your desired system environment, Laserfiche can help any company manage its content and easily produce reports, find trends and even produce futures if the correct metadata is available. My favorite option is the ease of accessing information while I'm traveling and the reduction of physical documents. What do you dislike about Laserfiche? There is slightly less functionality with Laserfiche for Mac users, ...

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LP

Letitia P

02/09/22

5 out of 5

"Laserfiche is the best solution!"

What do you like best about Laserfiche? These ease of building workflows and how those docs can be stored in the repository What do you dislike about Laserfiche? the search function is very slow and sometimes bogs down the system What problems is Laserfiche solving and how is that benefiting you? Document management is so much better. Learning how to use retention time frame in my workflows

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].