Laserfiche Reviews in June 2026: User Ratings, Pros & Cons

"Laserfiche is VERY versatile and easy to use OCR Program and document repository!"

What do you like best about Laserfiche? We like Laserfiche because it is very easy for our end users. They only have to click one button in order to scan into the repository so it's super simple. The system automatically labels, rotates, and organizes the scanned documents which is great. The web interface for Laserfiche is perfect as well so our end users can check on what they scanned in for the day. We use it every single day at 12 locations. The customer service is excellent as well, ...

"Easy to deploy and very simple to use"

What do you like best about Laserfiche? Easy to use, the interface is much like using Windows. Searching for documents is fast and easy. Workflows allow to kick off processes to automate easily. It is the best all-in-one solution. What do you dislike about Laserfiche? You do have to work/keep all documentation inside the Laserfiche system. If scanning using QuickFIelds, the OCR process can be unreliable at times. Connecting QuickFields to data sources can be very inconsistent, and it seems ...

"Enhanced Application Process for Higher Ed"

What do you like best about Laserfiche? I like the powerful automation tools that enable me to work with departments to streamline their previously paper-dependent processes. We have been able to use Forms in conjunction with Workflow to make the new student application processes much easier while cutting down on the amount of confusion between departments when looking for student-specific documentation. What do you dislike about Laserfiche? The biggest hurdle I have encountered is getting ...

"Best User Friendly Tool"

What do you like best about Laserfiche? The system is extremely user-friendly for creating forms and automating processes. There is no need to have a coding background and the amount of training available is fantastic. What do you dislike about Laserfiche? It would be nice if integration with other programs were as user-friendly as automating processing inside of Laserfiche. What problems is Laserfiche solving and how is that benefiting you? We are staying open for business without being ...

"Laserfiche Review"

What do you like best about Laserfiche? That it streamlines the form process so that there are not a lot of "lost" forms going back and forth via email. I use Laserfiche forms mostly. I'm not sure Laserfiche has any competitors. What do you dislike about Laserfiche? The learning curve is high. Creating the form itself is pretty user-friendly, but if you have a complicated form, the form process can be mind boggling. I would like to see more tutorials on the process part of the form. What ...

"Learning more and more about Laserfiche"

What do you like best about Laserfiche? I love the fact of no printing that everything is electronic. What do you dislike about Laserfiche? I'm still in the process of learning about Laserfiche, so as of right now no dislikes. What problems is Laserfiche solving and how is that benefiting you? I have realized that I am and will be able to do way more than with Docusign or Adobe through Laserfiche.

"The future of document archives"

What do you like best about Laserfiche? We went from on-prem to an online (SAAS) platform. Great application. Easy to use and has great features. Good support, including training and documentation. Also, recommend their Empower conference. What do you dislike about Laserfiche? It can be challenging to make an organizational change (our software was over eight years old between versions). This software interface was very intuitive - and that helps transition staff. What problems is ...

"Highly recommend Laserfiche for document and business process needs"

What do you like best about Laserfiche? I enjoy the flexibility and extensibility of the forms and workflow tools. I also appreciate the security built into the repositories. When combined, I have a large set of tools and approaches at my disposal to optimize the businesses and users I support. What do you dislike about Laserfiche? The licensing model can be a little tricky at times. Also, we have an on-prem install. Going to the cloud seems interesting, but there's no hybrid offering to ...

"Laserfiche in Education"

What do you like best about Laserfiche? Allowing employees to sign contracts, handbooks, and general forms using links that can be emailed or accessed via the website has decreased the turnaround time in all departments. Laserfiche forms have made a huge difference, and we are still adding more. What do you dislike about Laserfiche? I would like to see SOP's made for workflow processes or Quick Fields that can be referenced from within our forms log in and not separately. Recommendations to ...

"Easy and powerful"

What do you like best about Laserfiche? I have been using Laserfiche and cannot be any happier. Laserfiche cleans up our storage space makes it easy to have documents autodelete when they are no longer in need. What do you dislike about Laserfiche? It is a bit of a pain when starting because you will have to spend a lot of time to store thousands of documents. I do not see any other way to get this done, and there are ways to mass import documents to help with the issue. Once you have your ...