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9.7

Spot Score

Laserfiche - Document Management Software

Laserfiche Reviews in May 2025: User Ratings, Pros & Cons

Streamline your documents, simplify your workflow.

4.6

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Laserfiche Reviews & Ratings

4.6

Excellent

Based on 373 ratings & 501 reviews

Rating Distribution

Excellent

(440)

Very Good

(52)

Good

(6)

Poor

(0)

Terible

(3)

Expert's Review

Laserfiche is a highly intuitive and efficient product that has garnered positive feedback for its ability to streamline processes and offer advanced automation features. Users appreciate its user-friendly interface, versatile form designer, and powerful searching capabilities, allowing for easy organization and retrieval of documents. The software's automation ...Read more

Laserfiche pros and cons

  • Easy to use and intuitive interface for both basic and advanced tasks.

  • Efficient document management, search functions, and archiving capabilities.

  • Facilitates automation of processes and workflows, saving time and increasing efficiency.

  • Excellent customer support and resources for users, even for inexperienced individuals.

  • Complexity in advanced features and customizations might be overwhelming for new users without proper training or support.

  • Limited options for customization in certain areas like form design and reporting capabilities.

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Showing 161-170 out of 501

CC

Candace C

04/04/23

5 out of 5

"Laserfiche Cloud is Driving Innovation in the City of Orlando!"

What do you like best about Laserfiche? As a Laserfiche process automation developer, I enjoy working with Forms, Business Processes, and Workflow. What do you dislike about Laserfiche? Workflow activity limitations in Laserfiche Cloud compared to on prem. What problems is Laserfiche solving and how is that benefiting you? Making backoffice functions of the Clerk's Office automated while also making our documents available publicly on our portal.

SM

Susan M

04/04/23

5 out of 5

"Now that I actually create forms and workflows -there is no turning back"

What do you like best about Laserfiche? Endless processes can be automated, and once you start with a simple process and understand how you can automate it - every time you come across a form you think, hmm, I think I can use Laserfiche for this What do you dislike about Laserfiche? Would like to see more professional forms development options - they are getting better but still room for improvement. What problems is Laserfiche solving and how is that benefiting you? Duplication of ...

Read more

KP

Kristen P

04/04/23

5 out of 5

"Laserfiche is a records management dream come true!"

What do you like best about Laserfiche? The way it integrates with everything you're already using What do you dislike about Laserfiche? There isn't much I dislike. It does so much. What problems is Laserfiche solving and how is that benefiting you? Organizing our municipal records so we can find them

ER

Eduardo R

04/04/23

5 out of 5

"Very easy to use with a lot of customization"

What do you like best about Laserfiche? I like about is forms the way you can make workflow and create forms What do you dislike about Laserfiche? That the Laserfiche client app I very complicated to use if not train What problems is Laserfiche solving and how is that benefiting you? Is make process easy and decrease the time a process gets completed

AU

Anonymous User

04/04/23

5 out of 5

"New ECM underway"

What do you like best about Laserfiche? User friendly, streamlined, ease of use, searchability What do you dislike about Laserfiche? Coming from a very antiquated ECM, there isn't anything that I dislike about Laserfiche! What problems is Laserfiche solving and how is that benefiting you? One of the major things we need that our current ECM doesn't have is the capability to search within the whole system.

LB

Luberta B

04/04/23

5 out of 5

"Scanning education files"

What do you like best about Laserfiche? Ease of use after the metadata is set up. What do you dislike about Laserfiche? Its been challenging to get the system to do everything I would like. What problems is Laserfiche solving and how is that benefiting you? Easy bar process for scanning files.

CC

Cameron C

04/04/23

5 out of 5

"Amazing and versatile"

What do you like best about Laserfiche? Laserfiche has a variety of business use cases that are instrumental in using it enterprise wide. What do you dislike about Laserfiche? I wish Laserfiche offered more key reporting What problems is Laserfiche solving and how is that benefiting you? Laserfiche offered our organization all the document and record management needs

EZ

Eduardo Z

04/04/23

5 out of 5

"Excellent"

What do you like best about Laserfiche? All what you can do it is excellent. Many way to help user. What do you dislike about Laserfiche? Do not have an environment lab to practice in the aspire training What problems is Laserfiche solving and how is that benefiting you? To standardize the business process and have save time doing the same thing on and on.

AU

Anonymous User

04/04/23

5 out of 5

"Excellent DMS"

What do you like best about Laserfiche? Its integrations with PowerBI. The simplified workflows. What do you dislike about Laserfiche? The Encryption isn't true encryption. Security doesn't follow Microsoft standards. What problems is Laserfiche solving and how is that benefiting you? We have reduced our paper use by 50-70%. It provides a quick interface for users.

KN

Khadisah N

04/04/23

5 out of 5

"Laserfiche Developer Overview"

What do you like best about Laserfiche? The customer support is awesome. Support is fast and will help to resolve any issues one may have. What do you dislike about Laserfiche? Currently there is nothing that I do not like about Laserfiche. What problems is Laserfiche solving and how is that benefiting you? Capturing data from the public and providing a secure and organized place to store those forms.