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9.7

Spot Score

Laserfiche - Document Management Software

Laserfiche Reviews in May 2025: User Ratings, Pros & Cons

Streamline your documents, simplify your workflow.

4.6

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Laserfiche Reviews & Ratings

4.6

Excellent

Based on 373 ratings & 501 reviews

Rating Distribution

Excellent

(440)

Very Good

(52)

Good

(6)

Poor

(0)

Terible

(3)

Expert's Review

Laserfiche is a highly intuitive and efficient product that has garnered positive feedback for its ability to streamline processes and offer advanced automation features. Users appreciate its user-friendly interface, versatile form designer, and powerful searching capabilities, allowing for easy organization and retrieval of documents. The software's automation ...Read more

Laserfiche pros and cons

  • Easy to use and intuitive interface for both basic and advanced tasks.

  • Efficient document management, search functions, and archiving capabilities.

  • Facilitates automation of processes and workflows, saving time and increasing efficiency.

  • Excellent customer support and resources for users, even for inexperienced individuals.

  • Complexity in advanced features and customizations might be overwhelming for new users without proper training or support.

  • Limited options for customization in certain areas like form design and reporting capabilities.

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Showing 171-180 out of 501

TR

Tina R

04/04/23

5 out of 5

"I <3 Laserfiche"

What do you like best about Laserfiche? Searching capabilities, records management, workflow capabilities, online training opportunities What do you dislike about Laserfiche? At times we lose information. We forget that it's not a user platform. What problems is Laserfiche solving and how is that benefiting you? Records management issues

CP

Carla P

04/04/23

5 out of 5

"Efficiency at it's best!"

What do you like best about Laserfiche? This product allows staff to work where ever and whenever seamlessly. What do you dislike about Laserfiche? Requires more IT infrastructure for staff that previously relied on paper. What problems is Laserfiche solving and how is that benefiting you? Remote staff, various administrative offices, shared services all have access to the same documents.

SJ

Seth J

04/04/23

5 out of 5

"Only limitation is your creativity."

What do you like best about Laserfiche? It is intuitive, many workflows require little to no code, and the UI is user-friendly. What do you dislike about Laserfiche? Just because Laserfiche can do it all, doesn't mean it should. What problems is Laserfiche solving and how is that benefiting you? Many. It has become our business HUB. We run timesheets, AP, service ticketing all through LF. We recently integrated our inventory system with Laserfiche as well. Our timesheet process alone saved ...

Read more

AU

Anonymous User

04/04/23

5 out of 5

"Great Experience!"

What do you like best about Laserfiche? Laserfiche is filled with lots of tools to help our agency be paperless. It is an excellent tool for document management. What do you dislike about Laserfiche? Can't think of anything that I dislike about the product so far What problems is Laserfiche solving and how is that benefiting you? Organizing all of our documents, starting with employee files, cases files, etc.

SF

Shannon F

04/04/23

5 out of 5

"Laserfiche Business Processes"

What do you like best about Laserfiche? Laserfiche makes automation of business processes straightforward and effective. Laserfiche Forms is intuitive and easy to use. Combined with Laserfiche Workflow, you're using a powerful tool. We also use Workflow on its own and it has improved efficiency and accuracy. We use several products that are very useful, including Quick Fields and Import Agent. We recently started using Laserfiche as a public portal for citizens to find information. What do ...

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SS

Sheryl S

04/04/23

5 out of 5

"Director of Technology"

What do you like best about Laserfiche? It is constantly improving with the times. Very flexible and easy to use What do you dislike about Laserfiche? It's a good product. It's very user friendly. What problems is Laserfiche solving and how is that benefiting you? Mobility for our staff to work in the field with up-To-Date information. Reducing paper usage and storage.

SH

Sabrina H

04/04/23

5 out of 5

"Efficient and innovative"

What do you like best about Laserfiche? It's user intuitive, makes things more efficient and they consistently strive to make things better for the consumers. What do you dislike about Laserfiche? Sometimes the product offerings are only with monetary purchase. Not the best for government on a limited budget. What problems is Laserfiche solving and how is that benefiting you? Solves us having paper files everywhere and with anyone. Also, speeds up paper processes.

MB

MICHELLE B

04/04/23

5 out of 5

"FINANCE SPECIALIST II"

What do you like best about Laserfiche? Paperless filing and just friendly. Helps to do quick processing What do you dislike about Laserfiche? Issues with pop ups and logging out frequently What problems is Laserfiche solving and how is that benefiting you? Less paper and easier access to files

CC

Christion C

04/04/23

5 out of 5

"The best ECM system"

What do you like best about Laserfiche? The ability to innovate and improve processes with the product. What do you dislike about Laserfiche? I would like to see a best practices manual/guide for workflow What problems is Laserfiche solving and how is that benefiting you? Paper reduction and improving process times

LN

Lucas N

04/04/23

5 out of 5

"Laserfiche is extremely versitile"

What do you like best about Laserfiche? I like the web based UI which makes it easy for IT to manage and install for every user. What do you dislike about Laserfiche? The search function could be better and I wish that 1 active form could be worked on by multiple people in a team. What problems is Laserfiche solving and how is that benefiting you? It helps automate processes, keeping us efficient and helping store information properly.