Kore.ai Reviews in July 2026: User Ratings, Pros & Cons

"Seemless Integration and Intuitive Flow Design"

What do you like best about Kore.AI? Kore.ai has truly impressed me with its seamless integration capabilities and intuitive conversational flow. The platform excels in effortlessly connecting with various channels, allowing our chatbots to engage users across websites and messaging platforms seamlessly. The integration options are robust, ensuring that our virtual assistants can reach users wherever they are, providing a consistent and user-friendly experience. The ease of integration has ...

"Working as Technical Architect"

What do you like best about Kore.AI? Customization the Solutions from the Existing bot What do you dislike about Kore.AI? Due to some known defects,sometimes development platform is very slow in response What problems is Kore.AI solving and how is that benefiting you? ITAssist , BankAssit

"Too many out of box features having less control on execution"

What do you like best about Kore.AI? dialog generation and natural language processing What do you dislike about Kore.AI? multiple channels and multilingual support. What problems is Kore.AI solving and how is that benefiting you? platform provides bot generation and channel inegration which helps us to develop Virtual assists

"Learnt a lot about creating Bots in an easy way using XO platform"

What do you like best about Kore.AI? it is easy to use and easy to implement any bot from the scratch. I like the enormous number of features available in xo platform. Integration is the thing I haven't worked on yet. As per theoretical knowledge, it would be easy to integrate. What do you dislike about Kore.AI? I can see there is no option to view data fom the datatables. As a developer i feel it would be better if we can see the data inside tables, either by querying it or by using any ...

"Too many out of box features having less control on execution"

What do you like best about Kore.AI? dialog generation and natural language processing What do you dislike about Kore.AI? multiple channels and multilingual support. What problems is Kore.AI solving and how is that benefiting you? platform provides bot generation and channel inegration which helps us to develop Virtual assists

"Handy"

What do you like best about Kore.AI? using multiple services for data CRED operations. What do you dislike about Kore.AI? working on some drag and drops i feel slow. What problems is Kore.AI solving and how is that benefiting you? I could see Kore.AI is solving multiple problems under multiple areas, so far i have experienced ITSM, Business management, Travel Assistant and many more... and Its really helping me to quickly solve the problem and made me to develop intelligent assistant in ...

"A very useful and enriching experience"

What do you like best about Kore.AI? The integrations it allows and how intuitive the tool is. What do you dislike about Kore.AI? Maybe you should improve the stability of the admin, since at times it crashes or does not save changes. What problems is Kore.AI solving and how is that benefiting you? customer support

"I acquire the new skills during the training period"

What do you like best about Kore.AI? Helpful to my learning is training a bot in a desired manner. I have created a bot and got the response What do you dislike about Kore.AI? The least helpful to my Kore.ai is unable to listen continuously 4 hours What problems is Kore.AI solving and how is that benefiting you? The business problem of Kore.ai is customer support to clear issues through the bot

"Kore.ai The Conversational AI platform Review"

What do you like best about Kore.AI? It is very easy to learn, design the conversations, data tables, and data forms and easy to integrate as well. What do you dislike about Kore.AI? Escalation to agents is one of the main features of a conversational AI platform. It should have been covered better. What problems is Kore.AI solving and how is that benefiting you? Automate intents for various organisations. Providing conversational solutions to resolve customer issues.

"Exceptional Platform Kore AI"

What do you like best about Kore.AI? Kore.ai is a user-friendly and easy to implement platform that significantly enhances customer experience through streamlined features. I am using this platform on a daily basis. It effortlessly incorporates API integration, facilitates the creation of dashboards, and conducts NLP analysis, contributing to a comprehensive toolset. The platform also accommodates custom Javascript code, allowing for flexible data handling. Training becomes straightforward ...