Kore.ai Reviews in June 2025: User Ratings, Pros & Cons

"Learnt a lot about creating Bots in an easy way using XO platform"

What do you like best about Kore.AI? it is easy to use and easy to implement any bot from the scratch. I like the enormous number of features available in xo platform. Integration is the thing I haven't worked on yet. As per theoretical knowledge, it would be easy to integrate. What do you dislike about Kore.AI? I can see there is no option to view data fom the datatables. As a developer i feel it would be better if we can see the data inside tables, either by querying it or by using any ...

"Overall a good experience"

What do you like best about Kore.AI? Low code no code platform to built conversational experience on digital and voice channels What do you dislike about Kore.AI? multiple different products that have different technical usage, and hence confusing for users who are learning. What problems is Kore.AI solving and how is that benefiting you? automate day to day tasks, that reduces the agent churn

"All in one"

What do you like best about Kore.AI? The diversity of the different features offered under an umbrella What do you dislike about Kore.AI? documentation is not very up to date and not much helpful when trying to learn the platform itself What problems is Kore.AI solving and how is that benefiting you? Agent Assistance and Agent deflection

"Working as Technical Architect"

What do you like best about Kore.AI? Customization the Solutions from the Existing bot What do you dislike about Kore.AI? Due to some known defects,sometimes development platform is very slow in response What problems is Kore.AI solving and how is that benefiting you? ITAssist , BankAssit

"Handy"

What do you like best about Kore.AI? using multiple services for data CRED operations. What do you dislike about Kore.AI? working on some drag and drops i feel slow. What problems is Kore.AI solving and how is that benefiting you? I could see Kore.AI is solving multiple problems under multiple areas, so far i have experienced ITSM, Business management, Travel Assistant and many more... and Its really helping me to quickly solve the problem and made me to develop intelligent assistant in ...

"Too many out of box features having less control on execution"

What do you like best about Kore.AI? dialog generation and natural language processing What do you dislike about Kore.AI? multiple channels and multilingual support. What problems is Kore.AI solving and how is that benefiting you? platform provides bot generation and channel inegration which helps us to develop Virtual assists

"Too many out of box features having less control on execution"

What do you like best about Kore.AI? dialog generation and natural language processing What do you dislike about Kore.AI? multiple channels and multilingual support. What problems is Kore.AI solving and how is that benefiting you? platform provides bot generation and channel inegration which helps us to develop Virtual assists

"Kore.ai The Conversational AI platform Review"

What do you like best about Kore.AI? It is very easy to learn, design the conversations, data tables, and data forms and easy to integrate as well. What do you dislike about Kore.AI? Escalation to agents is one of the main features of a conversational AI platform. It should have been covered better. What problems is Kore.AI solving and how is that benefiting you? Automate intents for various organisations. Providing conversational solutions to resolve customer issues.

"Exceptional Platform Kore AI"

What do you like best about Kore.AI? Kore.ai is a user-friendly and easy to implement platform that significantly enhances customer experience through streamlined features. I am using this platform on a daily basis. It effortlessly incorporates API integration, facilitates the creation of dashboards, and conducts NLP analysis, contributing to a comprehensive toolset. The platform also accommodates custom Javascript code, allowing for flexible data handling. Training becomes straightforward ...

"I had user friendly experience with development."

What do you like best about Kore.AI? All features like NLP, Entity Exraction, Actions, Customization which required to build exceptional chatbot in one platform. What do you dislike about Kore.AI? Its quite difficult to manage on local environment. Can not use it offline. What problems is Kore.AI solving and how is that benefiting you? Reduce time for building complex chatbot