KnowledgeOwl Reviews in June 2026: User Ratings, Pros & Cons
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KnowledgeOwl Reviews & Ratings
Spotsaas Editor’s POV
KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more
KnowledgeOwl pros and cons
Easy to use with high customization levels, making it versatile for different needs.
Exceptional customer support that is responsive, knowledgeable, and personal.
Empowering features facilitate positive collaboration, communication, and engagement.
Intuitive design and user-friendly interface for smooth navigation and content creation.
Limited complaints or negative aspects mentioned in the reviews.
No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.
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Showing 81-90 out of 99
AU
Anonymous User
01/24/17
"Easy to use, great pricing, very flexible, outstanding service."
What do you like best about KnowledgeOwl? Ease of use, flexibility, and the ability to meet my company's KB goals without unnecessary complexity.. What do you dislike about KnowledgeOwl?
SF
Steve F
01/24/17
"Our organization recently converted from a printed franchise operations manual to Knowledge Owl"
What do you like best about KnowledgeOwl? The support is incredible. Internally in our own organization, I often tell coworkers how timely and helpful your support staff are. The technology and platform is also great!
MJ
Maria J
01/24/17
"Easy to Implement and Maintain"
What do you like best about KnowledgeOwl? We've used knowledge base for almost a year now as a tool for students and employees to find information. The best things about Knowledge Owl are 1) How easy it is to create and manage content and 2) The support provided by the team at Knowledge Owl.
LS
Leslie S
01/24/17
"Great software for designing help sites"
What do you like best about KnowledgeOwl? KnowledgeOwl has been easy to use and upate. The image handling lets you create new help articles quickly and to swap out out-of-date screenshots.
HW
Holly W
01/24/17
"Extremely Powerful and Well Designed Knowledgebase <3 "
What do you like best about KnowledgeOwl? I love the flexibility of the application, the support, and most importantly how it helps me solve communication problems. I love how agile the application is and how they're constantly making awesome improvements. It's also extremely easy to use. I REALLY love their new owl too. His name is Linus and he's adorable. Everyone needs a Linus.
AF
Alison F
01/24/17
"Love it! Use it Everyday...and so do all our users!"
What do you like best about KnowledgeOwl? It's usability, responsiveness, the versioning, the ease of use. Great value for a great price for a non-profit. What do you dislike about KnowledgeOwl?
AF
Alison F
01/24/17
"Love it! Use it Everyday...and so do all our users!"
What do you like best about KnowledgeOwl? It's usability, responsiveness, the versioning, the ease of use. Great value for a great price for a non-profit. What do you dislike about KnowledgeOwl?
CD
Christine D
01/24/17
"GREAT Performance Support Tool"
What do you like best about KnowledgeOwl? There are many good features about this tool... from an admin perspective, I like the drag and drop Table of Contents, how easy it is to create an article; and, how quick it is to update it. Working in the cloud is the BEST!
JC
Joshua C
01/24/17
"A wise choice for your knowldge base. "
What do you like best about KnowledgeOwl? For anyone who has used KnowledgeOwl one of the first things you will notice is it just works. The setup and usage are super intuitive and I have never once needed to ask for help in how to set something up or use the application. - Well done!
AH
Anna H
01/24/17
"Using KnowledgeOwl has been a huge benefit for our company"
What do you like best about KnowledgeOwl? It enables us to easily communicate and direct employees to one single source for all of our learning and documentation. It streamlines what would otherwise be a very complicated process.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].