KnowledgeOwl Reviews in June 2026: User Ratings, Pros & Cons
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KnowledgeOwl Reviews & Ratings
Spotsaas Editor’s POV
KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more
KnowledgeOwl pros and cons
Easy to use with high customization levels, making it versatile for different needs.
Exceptional customer support that is responsive, knowledgeable, and personal.
Empowering features facilitate positive collaboration, communication, and engagement.
Intuitive design and user-friendly interface for smooth navigation and content creation.
Limited complaints or negative aspects mentioned in the reviews.
No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.
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Showing 91-99 out of 99
AU
Anonymous User
01/24/17
"Incredibly competitive offering coming from a small team"
What do you like best about KnowledgeOwl? KnowledgeOwl seems to have an incredible keen sense on what people are looking for in a knowledge base tool. They make a point of doing this really well, and not clouding it with other services/solutions that impact their ability to offer a great tool.
AU
Anonymous User
01/24/17
"An honest admin review of KO"
What do you like best about KnowledgeOwl? Reports on what our users are searching for, tagging articles, easy to use interface on the admin side. What do you dislike about KnowledgeOwl?
AU
Anonymous User
01/24/17
"Best support ever."
What do you like best about KnowledgeOwl? The team -- they helped a lot with customizing their interface for our needs, and are super helpful with custom coding work and so on. Also, the look is "fresh" and the interface is easy. They've also been very responsive when we've run into issues.
EL
Eliza L
01/24/17
"Excellent customer service."
What do you like best about KnowledgeOwl? KnowledgeOwl offers very responsive and helpful customer support. If I ask about a feature that's currently unavailable, they'll put in a request with their Development team to implement it within a few weeks. Their product is easy to use and if I have any questions, our rep is always quick to respond and patient with me.
AU
Anonymous User
01/24/17
"Hiring Manager/KB Article Content Creator"
What do you like best about KnowledgeOwl? I like the idea that we are able to section off different parts of the Knowledge base based on the readers level of access What do you dislike about KnowledgeOwl?
SS
Susan S
01/24/17
"KnowledgeOwl Feedback"
What do you like best about KnowledgeOwl? The technical support I receive is outstanding. As for the system itself, I'm not a very technical person, but the system is very easy to use. Customizable to whatever your heart desires. From a user perspective, it is very easy to navigate around and find sources of information.
AU
Anonymous User
01/24/17
"Great Knoweledge base solution"
What do you like best about KnowledgeOwl? The ability to structure the articles exactly as you see fit. Nesting different collections into categories that can then have articles inside is amazing.
JN
Josh N
08/19/15
"Protecting Our Core Values"
What do you like best about KnowledgeOwl? Incredible support that goes above and beyond Clean and simple user interface
JN
Josh N
08/19/15
"Protecting Our Core Values"
What do you like best about KnowledgeOwl? Incredible support that goes above and beyond Clean and simple user interface
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].