KnowledgeOwl Reviews in June 2026: User Ratings, Pros & Cons
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KnowledgeOwl Reviews & Ratings
Spotsaas Editor’s POV
KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more
KnowledgeOwl pros and cons
Easy to use with high customization levels, making it versatile for different needs.
Exceptional customer support that is responsive, knowledgeable, and personal.
Empowering features facilitate positive collaboration, communication, and engagement.
Intuitive design and user-friendly interface for smooth navigation and content creation.
Limited complaints or negative aspects mentioned in the reviews.
No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.
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Showing 71-80 out of 99
AU
Anonymous User
01/24/17
"Easy to work with"
What do you like best about KnowledgeOwl? The system is easy to work with, even if you know little to nothing about setting up a knowledge base system. Also, the communication is great.
AU
Anonymous User
01/24/17
"Easy to use with good support"
What do you like best about KnowledgeOwl? Good controls and ability to link knowledge bases to each other so you only have to update once and have changes reflected on all Kbs. Also good customer service and support when I got stuck or needed advice
LD
Lisa D
01/24/17
"Review of KnowledgeOwl by Benefitnext"
What do you like best about KnowledgeOwl? Pretty easy to set up initially. There are a lot of features that we are not yet using I'm sure. What do you dislike about KnowledgeOwl?
MS
Megan S
01/24/17
"Useful tool, slow build when images involved. "
What do you like best about KnowledgeOwl? Flexibility of setting up tags, review process / draft mode. Search tags were useful and returned optimized results. What do you dislike about KnowledgeOwl?
JT
Jamie T
01/24/17
"Great product, headed in the right direction"
What do you like best about KnowledgeOwl? Simplicity. Easy to setup and assign users to roles. What do you dislike about KnowledgeOwl?
KA
Kelly A
01/24/17
"Amazing Backend and Customer Service"
What do you like best about KnowledgeOwl? Knowledge Owl is comprised of compassionate, dedicated, and talented staff - and it shows in their product. The software is user-friendly, and customer-centered. The software allows companies to meet their needs, wants, and grow as necessary. If you have questions, someone is there to answer, fix, and help.
KA
Kelly A
01/24/17
"Amazing Backend and Customer Service"
What do you like best about KnowledgeOwl? Knowledge Owl is comprised of compassionate, dedicated, and talented staff - and it shows in their product. The software is user-friendly, and customer-centered. The software allows companies to meet their needs, wants, and grow as necessary. If you have questions, someone is there to answer, fix, and help.
AH
Anna H
01/24/17
"Using KnowledgeOwl has been a huge benefit for our company"
What do you like best about KnowledgeOwl? It enables us to easily communicate and direct employees to one single source for all of our learning and documentation. It streamlines what would otherwise be a very complicated process.
AU
Anonymous User
01/24/17
"Great tool, great service, great overall!"
What do you like best about KnowledgeOwl? It is a really versatile tool, I love the editing capabilities. It is quite easy to accomplish whatever you need! I love the service too. If something goes wrong, they are quick to fix it.
JC
Joshua C
01/24/17
"A wise choice for your knowldge base. "
What do you like best about KnowledgeOwl? For anyone who has used KnowledgeOwl one of the first things you will notice is it just works. The setup and usage are super intuitive and I have never once needed to ask for help in how to set something up or use the application. - Well done!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].