Empower your customers with secure knowledge.
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Starts from $10,000/Year
KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more
Easy to use with high customization levels, making it versatile for different needs.
Exceptional customer support that is responsive, knowledgeable, and personal.
Empowering features facilitate positive collaboration, communication, and engagement.
Intuitive design and user-friendly interface for smooth navigation and content creation.
Limited complaints or negative aspects mentioned in the reviews.
No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.
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Showing 61-70 out of 99
AU
Anonymous User
01/24/17
"Incredibly competitive offering coming from a small team"
What do you like best about KnowledgeOwl? KnowledgeOwl seems to have an incredible keen sense on what people are looking for in a knowledge base tool. They make a point of doing this really well, and not clouding it with other services/solutions that impact their ability to offer a great tool.
LS
Leslie S
01/24/17
"Great software for designing help sites"
What do you like best about KnowledgeOwl? KnowledgeOwl has been easy to use and upate. The image handling lets you create new help articles quickly and to swap out out-of-date screenshots.
SF
Steve F
01/24/17
"Our organization recently converted from a printed franchise operations manual to Knowledge Owl"
What do you like best about KnowledgeOwl? The support is incredible. Internally in our own organization, I often tell coworkers how timely and helpful your support staff are. The technology and platform is also great!
CD
Christine D
01/24/17
"GREAT Performance Support Tool"
What do you like best about KnowledgeOwl? There are many good features about this tool... from an admin perspective, I like the drag and drop Table of Contents, how easy it is to create an article; and, how quick it is to update it. Working in the cloud is the BEST!
CM
Caitlin M
01/24/17
"Easy to use solution for central communication and documentation"
What do you like best about KnowledgeOwl? Foldering/navigation, versioning, ability to restrict access by IP or password, ease of use of the editor, ability to customize look/feel of the knowledge base using the robust bult-in style editor as well as custom CSS (this is a big one for me).
HW
Holly W
01/24/17
"Extremely Powerful and Well Designed Knowledgebase <3 "
What do you like best about KnowledgeOwl? I love the flexibility of the application, the support, and most importantly how it helps me solve communication problems. I love how agile the application is and how they're constantly making awesome improvements. It's also extremely easy to use. I REALLY love their new owl too. His name is Linus and he's adorable. Everyone needs a Linus.
AU
Anonymous User
01/24/17
"Great tool, great service, great overall!"
What do you like best about KnowledgeOwl? It is a really versatile tool, I love the editing capabilities. It is quite easy to accomplish whatever you need! I love the service too. If something goes wrong, they are quick to fix it.
AU
Anonymous User
01/24/17
"An honest admin review of KO"
What do you like best about KnowledgeOwl? Reports on what our users are searching for, tagging articles, easy to use interface on the admin side. What do you dislike about KnowledgeOwl?
AU
Anonymous User
01/24/17
"Easy to use, great pricing, very flexible, outstanding service."
What do you like best about KnowledgeOwl? Ease of use, flexibility, and the ability to meet my company's KB goals without unnecessary complexity.. What do you dislike about KnowledgeOwl?
JC
Joshua C
01/24/17
"A wise choice for your knowldge base. "
What do you like best about KnowledgeOwl? For anyone who has used KnowledgeOwl one of the first things you will notice is it just works. The setup and usage are super intuitive and I have never once needed to ask for help in how to set something up or use the application. - Well done!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
