KnowledgeOwl Reviews in June 2026: User Ratings, Pros & Cons
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KnowledgeOwl Reviews & Ratings
Spotsaas Editor’s POV
KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more
KnowledgeOwl pros and cons
Easy to use with high customization levels, making it versatile for different needs.
Exceptional customer support that is responsive, knowledgeable, and personal.
Empowering features facilitate positive collaboration, communication, and engagement.
Intuitive design and user-friendly interface for smooth navigation and content creation.
Limited complaints or negative aspects mentioned in the reviews.
No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.
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Showing 61-70 out of 99
AU
Anonymous User
01/24/17
"Change Mgmt. Lead"
What do you like best about KnowledgeOwl? Knowledge owl is easy to use both from an administration perspective and an user perspective. What do you dislike about KnowledgeOwl?
LC
Laura C
01/24/17
"Ease at Your Fingertips"
What do you like best about KnowledgeOwl? The search feature allows our customer base to easily find what they are looking for instead of scouting all over the site. What do you dislike about KnowledgeOwl?
KV
Kevin V
01/24/17
"Excellent service/response"
What do you like best about KnowledgeOwl? Quite simply, the service and responsiveness and "personal attention" I received from the team in the beginning (when it was still gizmo). I have used the site very little over the last year (other members of my team have taken over responsibility)
SF
Shannon F
01/24/17
"Freelancer using Knowledge Owl"
What do you like best about KnowledgeOwl? I work as a freelancer and I do some work for Salsify, and I've found that Knowledge Owl is incredibly easy to use. Whether I'm uploading new article content, swapping out images, making revisions, etc., it's super user friendly. I like that I can use multiple instances of Knowledge Owl and while the content may change, the overall user experience remains the same.
CM
Caitlin M
01/24/17
"Easy to use solution for central communication and documentation"
What do you like best about KnowledgeOwl? Foldering/navigation, versioning, ability to restrict access by IP or password, ease of use of the editor, ability to customize look/feel of the knowledge base using the robust bult-in style editor as well as custom CSS (this is a big one for me).
KM
Kate M
01/24/17
"Excellent product and great support"
What do you like best about KnowledgeOwl? Everything, basically. The product itself is easy, straightforward, and intuitive, and good new features and functionality are always being added. But above all, I love the staff and support. I feel like Marybeth is practically part of my own team at times--she always gets back to me quickly and offers a variety of solutions to a problem, and the team at KO has been great handling some custom requests or fast-tracking things we desperately needed.
AU
Anonymous User
01/24/17
"Overall it has served our purpose well."
What do you like best about KnowledgeOwl? It's a convenient way to generate various FAQs and protocols. What do you dislike about KnowledgeOwl?
CW
Chris W
01/24/17
"Easy to use knowledge base"
What do you like best about KnowledgeOwl? The software is very simple and easy to use. Users with very little technical skills were able to pick it up easily. What do you dislike about KnowledgeOwl?
AU
Anonymous User
01/24/17
"Easy to use!"
What do you like best about KnowledgeOwl? The ease for the customers to use this is wonderful! Not difficult and the end user has no difficulty in navigating anything they need. Great format!
NF
Nick F
01/24/17
"Room for growth but a solid knowledge suppository!"
What do you like best about KnowledgeOwl? The automation of the signup/password reset process. What do you dislike about KnowledgeOwl?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].