KnowBe4 Security Awareness Training Reviews in September 2026: User Ratings, Pros & Cons

"WOW, I can not believe the stuff my users are clicking on."

What do you like best about KnowBe4 Security Awareness Training? I know users are the Achilles heal in IT Security, I just wasn't prepared for the amount of failure I found. This tool showed me what I was missing.

"Cornerstone of a corporate awareness and security procedure"

What do you like best about KnowBe4 Security Awareness Training? The ease of use in getting a baseline security training program in place is exceptional. This can then be incrementally improved and customized based on requirements. It's all easily managed at a management level without a large time requirement.

"It just works!"

What do you like best about KnowBe4 Security Awareness Training? Creating campaigns to test user awareness works great and is a great compliment after KnowBe4's video training. Having the ability to automatically have users be added to their respectful groups when creating new users helps with reducing the amount of micro managing required. Scam of the week newsletters are great reminders to forward along to other end users and to keep track of the newest trends in between awareness ...

"Product has been exactly what we needed."

What do you like best about KnowBe4 Security Awareness Training? Easy to setup and select training. timely with current events. What do you dislike about KnowBe4 Security Awareness Training?

"Amazing product that works!"

What do you like best about KnowBe4 Security Awareness Training? Our organization uses the the monthly training as part of our compliance program. The phishing and training has proved beneficial and our overall risk has dropped. Great product!

"Great security awareness company"

What do you like best about KnowBe4 Security Awareness Training? Easy to use, intuitive. Easy to manage. New material constantly.

"Great way to increase security awareness!"

What do you like best about KnowBe4 Security Awareness Training? Since we've started using KnowBe4 I've had more users contact me about suspicious emails. It has really raised our awareness.

"Excellent service for building your human firewall"

What do you like best about KnowBe4 Security Awareness Training? The service is easy to use. You have a dedicated account manager (at least at the Platinum level you do) who checks in with you, advises you on how to run your campaigns based on best practices, and helps you with configuration. Their technical support has always been quick and friendly. It just works, we've seen a marked improvement in our campaign results and I can tell that it's put our users on their toes to higher degree ...

"KnowBe4 makes educating employees on topics like Social Engineering simple"

What do you like best about KnowBe4 Security Awareness Training? Ability to create phishing tests, manage the results, and easily assign training courses to those users that fail a phish test.

"Education is the best protection against phishing"

What do you like best? Users believe that emails are authentic even when their best instincts tell them otherwise. Training your users to avoid common phishing attacks is easy. But the attacks are getting more subtle and sophisticated. I also appreciate the informational e-blasts on new attacks. No better way to avoid the temptation than to get out in front of it and warn our users.