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9.5

SpotScore

Klaviyo - Marketing Automation Software

Klaviyo Reviews in September 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.78

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Klaviyo Reviews & Ratings

4.78

Excellent

Based on 625 ratings & 708 reviews

Are you using Klaviyo?

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terrible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Onboarding is straightforward, including for businesses with limited tech resources.

  • Interface is accessible to non-technical users.

  • Email and SMS automation supports personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

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Showing 71-80 out of 708

LA

Louise Autréau

04/03/23

5 out of 5

Great !

Great tool, which allows you to optimize your business easily. A very personalized step-by-step follow-up allowed us to take control of this complete and easy-to-use tool. Quick results. Very efficient support that answered all our questions in record time, we recommend to all types of businesses! We also had a lovely time from beginning to end with Toby, Sophie and Marius who were all amazing. Thank you!

LA

Louise Autréau

04/03/23

5 out of 5

Great !

Great tool, which allows you to optimize your business easily. A very personalized step-by-step follow-up allowed us to take control of this complete and easy-to-use tool. Quick results. Very efficient support that answered all our questions in record time, we recommend to all types of businesses! We also had a lovely time from beginning to end with Toby, Sophie and Marius who were all amazing. Thank you!

AU

Anonymous User

03/31/23

5 out of 5

"Executing my email marketing campaigns, all in one software"

What do you like best about Klaviyo? Klaviyo keeps all email and SMS campaigns organized, making it a user-friendly software to use and train others on. Reporting is a breeze through their analytics dashboard! Not to mention their support team is responsive in a timely manner and always offers solutions.

AU

Anonymous User

03/31/23

5 out of 5

"Executing my email marketing campaigns, all in one software"

What do you like best about Klaviyo? Klaviyo keeps all email and SMS campaigns organized, making it a user-friendly software to use and train others on. Reporting is a breeze through their analytics dashboard! Not to mention their support team is responsive in a timely manner and always offers solutions.

R

Ruby

03/16/23

5 out of 5

Simply makes my life easier

Date of experience: March 17, 2023

R

Ruby

03/16/23

5 out of 5

Simply makes my life easier

Date of experience: March 17, 2023

T

Tayfun

03/13/23

5 out of 5

Klaviyo is an amazing tool

Klaviyo is an amazing tool that I highly recommend. It is generating me an amazing ROAS. Klaviyo offers an awesome onboarding process. My account manager Anna did an amazing job and helped me finding my way. My first campaign by her guidance led to an open rate of 70%. I am happy to use Klaviyo in the future. Thanks for all and all the best for the future.

T

Tayfun

03/13/23

5 out of 5

Klaviyo is an amazing tool

Klaviyo is an amazing tool that I highly recommend. It is generating me an amazing ROAS. Klaviyo offers an awesome onboarding process. My account manager Anna did an amazing job and helped me finding my way. My first campaign by her guidance led to an open rate of 70%. I am happy to use Klaviyo in the future. Thanks for all and all the best for the future.

CZ

Caroline Zarb

03/12/23

5 out of 5

Great experience for our brand !

Great experience for our brand ! A good solution to do customer loyalty and convert better ! Can't wait to see the results month after month.

CZ

Caroline Zarb

03/12/23

5 out of 5

Great experience for our brand !

Great experience for our brand ! A good solution to do customer loyalty and convert better ! Can't wait to see the results month after month.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].